# Dispatcher/Customer Service Coordinator

**Company:** [Remote VA](http://jobs.workable.com/companies/hAm4mKC46gqpuMBQgskcuR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/1e4d1207-14f6-47ce-a76f-4acb055eda13)

## Description

### **Dispatcher / Customer Service Coordinator**

We are seeking a reliable and organized **Dispatcher / Customer Service Coordinator** to manage daily job scheduling, truck routing, and customer communication. The ideal candidate is detail-oriented, responsive, and able to coordinate multiple moving parts efficiently.

### **Key Responsibilities**

-   Dispatch and assign jobs to drivers or field teams.
-   Plan and optimize **truck routes** for efficiency and timely service.
-   Monitor job progress and adjust schedules as needed.
-   Handle **customer service**, including inbound and outbound calls, updates, and issue resolution.
-   Communicate with drivers and customers to ensure smooth operations.
-   Maintain accurate records of dispatch activities and job statuses.

## Requirements

-   Experience in dispatching, logistics, or transportation coordination.
-   Strong organizational and multitasking skills.
-   Excellent communication and customer service abilities.
-   Ability to work in a fast-paced environment and adapt quickly.
-   Basic computer skills and familiarity with scheduling or dispatch software (preferred).

## Benefits

Purely work-from-home

Night Shift (EST)

Weekly pay