# Senior Operations Manager

**Company:** [Rodizio Grill](http://jobs.workable.com/companies/8jWmXHDv93FDXFGfPcMydK.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/204e28b8-5613-41b7-94ba-f1f399b9773a)

## Description

The Senior Operations Manager will oversee and support the General Managers in executing the day-to-day operations of both company and franchise-owned restaurants within their assigned region. This role is crucial in ensuring that all locations meet the company’s quality, service, and profitability standards. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a proven track record of driving operational success. 

This role will report directly to the Vice President of Operations

Key Responsibilities 

-   Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections. 

-   Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency. 

-   Training and Development: Provide ongoing training and support to restaurant managers to enhance their skills and performance. 

-   Compliance: Ensure all locations comply with health, safety, and labor regulations. 

-   Franchise Relations: Support franchisees in achieving their business goals and maintaining brand standards. 

-   Beverage Program Oversight: Directly manage and develop our beverage program.

## Requirements

Travel Requirements 

-   Senior Operations Managers are required to visit each restaurant within their region 3 – 6 times per year, depending on performance, to ensure operational standards are met and to provide support to the restaurant managers. 

-   Bachelor’s degree in business administration, Hospitality Management, or a related field is preferred. 

-   Fluency in English is required and proficiency in Spanish is strongly preferred. 

-   Minimum of 5 years of experience in restaurant management, preferably in a multi-unit role. 

-   Strong leadership and interpersonal skills. 

-   Excellent analytical and problem-solving abilities. 

-   Ability to travel frequently within the assigned region. 

-   Experience developing or managing a bar or beverage program is preferred.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Family Leave (Maternity, Paternity)
-   Training & Development
-   Work From Home (when not traveling)
-   Wellness Resources