# BDC Receptionist

**Company:** [Martin Management Group](http://jobs.workable.com/companies/5sSgdb25r6vcCsQzrQaxvs.md)
**Location:** Remote
**Workplace:** remote
**Department:** BDC

[Apply for this job](http://jobs.workable.com/view/20bbc8d8-89e6-49d4-b6d6-77652900b0be)

## Description

**Martin Management Group** is seeking for **Business Development Receptionist** to join our team!

**Responsibilities:**

-   Deliver inquiries/messages intended for other sales personnel and departments promptly.

-   Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
-   Answers incoming calls promptly and professionally.
-   Answer incoming calls in a friendly manner utilizing multi-line phone operator system.
-   Identify customer needs, clarify information, direct to the appropriate department.
-   Identify and escalate customer service issues to supervisors.
-   Follow scripts and procedures to ensure the highest level of customer service.

## Requirements

-   Amenable to work US Timezone
-   Excellent verbal and written communication skills
-   1-2 years of customer service experience
-   Must have their own work from home equipment and has a quiet environment.
-   Enthusiastic and Positive Attitude
-   Self-motivation
-   Proficiency with computers
-   Must be able to multi-task
-   Must be a solution-oriented problem solver
-   Customer Satisfaction focused
-   Enthusiastic and positive attitude
-   Speed and efficiency
-   Ability to type >50 words per minute at a minimum
-   Must have a Windows laptop or desktop computer. Minimum system requirement: Intel® Core™ i5 Processor with at least 8GB RAM.

_**Martin Management Group is an Equal Opportunity Employer**_

#R2