# Logistics Coordinator **Company:** [Simple Staffing](https://jobs.workable.com/companies/qjKqGvoyWZromXTmTGd1R7.md) **Location:** El Paso, United States **Workplace:** on site **Employment type:** Full-time [Apply for this job](https://jobs.workable.com/view/20da93eb-30b9-449a-bd3a-c16dfa56a046) ## Description \* Simple Staffing is hiring for this position on behalf of DP World \* Interested in joining a dynamic and growing 3PL as a L2 – Logistics Coordinator where lots of engineering challenges await? Our El Paso, TX team is working on continuous improvements, operational efficiencies and layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management. Pay: $26.50 an hour If you are a results-oriented, team-player with a track record for providing top-tier customer service and possessing a "can-do" attitude and you find yourself excited for the possibility of expanding your role within the Company at this time - then we want to hear from you and how you might contribute to the further growth of the team within this role! **About the Role** **How you will contribute:** • Support Data Center Operations including but not limited to receiving, storing, and shipping material. • Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders. • Build a close working relationship with the FTEs through understanding their day to day business requirements and servicing accordingly. • Ensure customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content. • Maintain accurate records and metrics, perform audits as necessary. • Identify, document, and implement Opportunity For Improvements (OFI) • Apply scheduling, planning, and coordination activity to support product inbound and outbound operations. • Maintain a strong working knowledge of all operating systems pertaining to work area. • Ability to communicate both internally and externally with the customers and stakeholders. • Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation. • Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations. • Other duties as assigned. **Responsibilities** • Conduct operational audits for FacOps • Review work orders including blocked work order details • Point of contact for escalations and/or urgent orders • Review open tasks and provide updates as needed • Conduct order tracking and material delivery analysis using shipment tracker • Complete required training • Complete Vendor Managed Inventory (VMI) ordering, management, and invoice tracking • Place EPP orders • Other duties as assigned **Qualifications:** • Ability to push, pull, or lift up to 50 lbs. • Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner. • Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis. • Ability to adapt and work in an ever changing, stress induced changing environment. • Ability to multitask effectively. • Experience operating a forklift, electric tug, and/or pallet jack. ## Requirements • Ability to push, pull, or lift up to 50 lbs. • Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner. • Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis. • Ability to adapt and work in an ever changing, stress induced changing environment. • Ability to multitask effectively. • Experience operating a forklift, electric tug, and/or pallet jack. ## Benefits Health insurance Paid time off Dental insurance 401(k) matching Vision insurance Flexible spending account Health savings account