# Junior Application Support Specialist (Banking)

**Company:** [AMPLUS Technologies](https://jobs.workable.com/companies/7Gb3AkRazBRxpGbu67q7rr.md)
**Location:** Athens, Greece
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/219fb48e-4b9e-410f-8c23-b952c44619ef)

## Description

**Company Profile**

**AMPLUS Technologies** is a pioneering, innovative and **Great Place to Work Certified**, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years. 

In **AMPLUS Technologies**, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach. 

Due to the continuous growth of our company, we are currently looking for a **Junior Application Support Specialist** to join our team.

**Responsibilities**

-   Administer and maintain Jira projects, configurations, workflows, issue types, permissions, and user access.
-   Create and manage dashboards, filters, reports, and KPIs to support business and operational needs.
-   Handle user requests, troubleshoot Jira-related issues, and provide day-to-day platform support.
-   Maintain system documentation, administration procedures, and reporting standards while supporting ongoing governance activities.

## Requirements

-   Bachelor’s degree in Information Technology or a related field.
-   Minimum 2 years of experience in Jira administration, support, or system coordination roles.
-   Good understanding of Jira projects, workflows, dashboards, permissions, and reporting capabilities.
-   Experience managing users, roles, groups, and access rights.
-   Ability to create meaningful dashboards and reports for operational and management purposes.
-   Fluency in Greek and in English, both written and spoken
-   Strong problem-solving and troubleshooting skills.
-   Excellent communication and stakeholder management abilities.

## Benefits

-   Competitive salary
-   Great Place to Work Certified Company
-   Mentorship program for induction
-   Monthly Meal coupons
-   Continuous learning and development opportunities in IT industry
-   Modern, stable, and challenging work environment

_All applications will be treated in strict confidence!_

_In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity!_