# Water and Fire Restoration Lead Technician/Supervisor

**Company:** [PuroClean](null/companies/cSM11xwm1u9qFb8zzuzMbK.md)
**Location:** Albuquerque, United States
**Workplace:** on site
**Department:** Production

[Apply for this job](null/view/22075c70-292f-4c79-a56a-345f3af0667a)

## Description

### Water & Fire Mitigation Supervisor

**PuroClean of Albuquerque | $24-28 dollars per hour + Benefits**

PuroClean of Albuquerque is growing and looking for an experienced **Water & Fire Mitigation Supervisor** to help lead our field operations.

We're a family-owned, high-performance restoration company with a strong focus on **customer service, teamwork, accountability, and doing the job right.**

This is a **working supervisor position**. We're looking for someone who can take ownership of jobs, lead technicians, communicate confidently with customers, solve problems in the field, and jump in alongside the team when needed.

### What You'll Do

-   Lead residential and commercial water, fire, smoke, and mold mitigation projects.
-   Supervise and work alongside mitigation technicians.
-   Manage jobs from initial response through mitigation completion.
-   Evaluate losses and determine appropriate mitigation and drying procedures.
-   Set up, monitor, and adjust drying equipment.
-   Coordinate technicians, equipment, and daily job activities.
-   Maintain accurate documentation including photos, moisture readings, equipment logs, job notes, and daily progress.
-   Communicate with customers, explain the mitigation process, answer questions, and obtain work authorizations.
-   Work closely with our office, estimating, and management teams.
-   Maintain safe, clean, and organized jobsites, vehicles, and equipment.
-   Train, coach, and hold technicians accountable.
-   Deliver exceptional customer service on every project.
-   Participate in the company's rotating on-call schedule for emergency losses.

### What We're Looking For

-   Restoration industry experience required.
-   Previous supervisor, crew chief, or lead technician experience preferred.
-   Strong water mitigation and structural drying knowledge.
-   Fire/smoke and mold remediation experience.
-   Strong leadership and problem-solving ability.
-   Excellent customer service and communication skills.
-   Strong documentation and organizational skills.
-   Ability to manage multiple jobs and priorities.
-   Reliable, punctual, professional, and accountable.
-   Comfortable making decisions and taking ownership in the field.
-   Willing to lead from the front and work alongside the team.
-   Valid driver's license and acceptable driving record.
-   **IICRC WRT preferred.** ASD, AMRT, FSRT, and additional IICRC certifications are a plus.

### Compensation & Benefits

**Salary: $24-28 dollars per hour**

Benefits include:

-   401(k)
-   Health insurance
-   Dental insurance
-   Vision insurance
-   Paid time off
-   Flexible schedule
-   Professional development assistance
-   Employee discount

### Why PuroClean?

We believe great restoration starts with great people.

Our supervisors are supported by an office and management team that helps keep **estimating, documentation, insurance requirements, and project administration moving**, allowing our field leaders to focus on customers, their teams, and getting jobs completed correctly.

We're growing quickly in Albuquerque, which means this isn't just another restoration job. **Strong performers will have the opportunity to grow into greater leadership responsibility as the operation expands.**

We're looking for someone with a **"Yes, we can help you with that" attitude** who takes ownership, leads by example, and cares about the customer experience.

**If you're an experienced restoration professional ready to lead, grow, and help us build an exceptional team in Albuquerque, we want to hear from you.**