# Hospitality Assistant

**Company:** [Retirement Villages Group](http://jobs.workable.com/companies/fPmKbXe7q45u1XFZzof3hT.md)
**Location:** Royal Tunbridge Wells, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Paramount Place

[Apply for this job](http://jobs.workable.com/view/222fe9e1-b33d-40dc-81e3-ccc7fbd785f7)

## Description

We're looking for an enthusiastic Hospitality Assistant to join the opening team on a full time basis, at Yarrow, our brand new restaurant in the heart of Tunbridge Wells.

Yarrow is a fresh dining destination, open to both the public and our retirement village residents, serving great food and genuine hospitality in a stylish, welcoming setting. This is a fantastic opportunity to help launch a new restaurant, working alongside a passionate team dedicated to creating memorable experiences for every guest.

Alongside a competitive salary plus Tronc payments, you'll enjoy a better work-life balance than many traditional hospitality roles, thanks to our more sociable opening hours.

### What you'll be doing

-   Delivering friendly, attentive service to every guest from arrival through to departure.
-   Taking food and drink orders and serving meals and beverages to a high standard.
-   Preparing and maintaining restaurant and bar areas, ensuring they are clean, organised and ready for service.
-   Handling payments accurately and confidently using our till systems.
-   Building positive relationships with residents, visitors and members of the public.
-   Supporting the team during busy service periods to ensure a seamless guest experience.
-   Maintaining high standards of cleanliness, food hygiene and health & safety.
-   Working collaboratively with the kitchen and front of house teams to deliver exceptional hospitality.

### What we're looking for

-   A genuine passion for hospitality and delivering excellent customer service.
-   Previous hospitality or customer service experience is desirable but not essential, as full training will be provided.
-   A friendly, positive and professional attitude.
-   Strong communication skills and the ability to work well as part of a team.
-   A willingness to learn and develop.
-   Flexibility to work a rota that includes some evenings and weekends.

### What we offer

-   **Competitive salary plus Tronc payments.**
-   A great work-life balance with more sociable opening hours than many hospitality venues.
-   Medicash healthcare plan.
-   Pension scheme.
-   25 days annual leave plus bank holidays (pro rata for part time colleagues).
-   Birthday leave.
-   Reward and recognition schemes.
-   Paid volunteering days.
-   Ongoing training and development opportunities.
-   The opportunity to be part of an exciting new restaurant from the very beginning.