# Billing and Collections Executive

**Company:** [Darwin AI](http://jobs.workable.com/companies/dPWDBgdmvmMRD83Zgi1vo7.md)
**Location:** Buenos Aires, Argentina
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Finance

[Apply for this job](http://jobs.workable.com/view/22408487-b124-445a-9494-bc44ab31c972)

## Description

We are looking for a **Billing and Collections Executive** with an organized profile and strong attention to detail, to lead tasks related to billing, collections, internal/external customer service, and general administrative support. This role involves close coordination with different departments, as well as managing billing software and updating customer databases.

### **Billing**

-   Calculate and update monthly and projected billing in the corresponding file.
-   Issue invoices in Argentina using the ARCA system.
-   Issue invoices through the Receita Federal for operations in Brazil.
-   Coordinate invoice issuance from Mexico via the local office.
-   Issue invoices for the U.S. entity using Chargebee.
-   Enter new clients and configure plans, discounts, and specific terms in Chargebee.
-   Email invoices to clients.
-   Upload and submit invoices through clients' designated portals.

### **Collections**

-   Actively follow up on outstanding payments.
-   Record received payments in the billing file.
-   Reconcile payments across various bank accounts.
-   Record and maintain updated payment terms for clients.

### **Customer Care**

-   Manage inquiries received through the billing email inbox.
-   Resolve issues, resend or correct invoices, cancel transactions, apply discounts, renew payment links, update billing or shipping information, and share account statements with internal and external clients.

### **Sales Assistant**

-   Handle vendor onboarding: complete forms, send documentation, and register on client portals.
-   Keep customer and contract databases up to date.

### **General Administrative Tasks**

Execute general administrative tasks as required, such as:

-   Managing commission payments for the sales team/partners.
-   Saving and organizing collection data.

## Requirements

**\- Bachelor’s degree** in Accounting, Finance, Business Administration, or a related field.

\- **2+ years** of experience in billing, collections, or accounting roles.

\- Familiarity with **client portals** and electronic invoicing systems (e.g., ARCA, Receita Federal).

\- Previous exposure to **regional billing processes** (If you have done Argentina, Brazil, Mexico and the U.S. is a strong plus!).

\- Proficiency in **Microsoft Excel or Google Sheets** for billing tracking and reporting.

\- Experience using billing and subscription platforms like **Chargebee** is highly desirable.

\- Language requirements: Spanish (Native/Fluent), English (Advanced), Portuguese (Desirable)

**\- High attention to detail** and organizational skills.

\- Strong **communication and customer service** abilities.

\- Team player, but able to work **independently and proactively**.

## Benefits

●   **Language Classes:** Access to language classes (English, Portuguese, Spanish) to enhance communication skills.

●   **OpenAI Premium License:** Complimentary access to an OpenAI premium license for personal or professional use.

●   **Paid Time Off:** Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.

●   **Soft Hybrid Work:** We meet once a week in our office, the rest of the time you can work remotely from wherever you like!