# Dutch-Speaking Customer Experts for a Car Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique - Dutch

[Apply for this job](http://jobs.workable.com/view/23941c9f-98b7-46c1-a7fc-465ec834e6bc)

## Description

Mercier Consultancy MD is seeking dedicated Dutch-Speaking Customer Experts to join our team supporting a leading car company in Greece. This role involves providing excellent customer service to Dutch-speaking clients by assisting with their inquiries related to automotive products, services, and after-sales support.

  

### Key Responsibilities

-   Deliver professional and courteous customer support to Dutch-speaking customers via phone, email, and chat regarding car products, services, and maintenance.
-   Assist customers with product information, service appointments, troubleshooting, and prompt issue resolution.
-   Maintain accurate documentation of customer interactions and case updates in the CRM system.
-   Collaborate with sales, service, and technical teams to ensure customer needs are met efficiently.
-   Stay updated with the latest car models, features, and company policies to provide accurate assistance.
-   Provide constructive feedback to improve customer service processes and customer experience.

## Requirements

-   Fluency in Dutch (spoken and written) is essential; proficiency in English is advantageous.
-   Previous experience in customer service, preferably in the automotive industry.
-   Excellent communication skills and a strong customer-service orientation.
-   Ability to multitask and perform well in a fast-paced environment.
-   Familiarity with CRM systems and digital customer support tools.
-   Willingness to relocate and work in Greece.
-   Passion for cars and strong problem-solving abilities.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...