# Customer Marketing Manager **Company:** [GoTyme PH (Philippines)](http://jobs.workable.com/companies/mA3RjbAxqg68cry2JcZ41T.md) **Location:** Quezon City, Philippines **Workplace:** hybrid **Employment type:** Full-time **Department:** Savii [Apply for this job](http://jobs.workable.com/view/2450ad81-1699-428b-a2f5-947f857384d5) ## Description **Join SAVii: Transforming Employee Wellness Across Emerging Markets** **About SAVii** SAVii is the leading financial wellness platform in the Philippines, dedicated to revolutionizing the employee benefits landscape. Founded in 2017, we provide 360-degree salary-linked wellness services that empower HR leaders to support their teams' financial health. **Important Note for Applicants:** SAVii was recently acquired by **GoTyme Bank**, the country’s fastest-growing digital bank. While this position is hosted on the GoTyme Bank career page, you are applying specifically for a role within the **SAVii** organization. This partnership allows us to leverage GoTyme’s banking infrastructure to further our mission of financial inclusion. **Our Culture** At SAVii, we operate under a remote-first philosophy, prioritizing results and employee well-being. We foster a culture of collaboration, respect, and continuous professional growth. Our environment is fast-paced and execution-oriented, designed for individuals who are comfortable challenging the status quo and taking ownership of their contributions. **Your Impact: Key Responsibilities** The **Customer Marketing Manager** drives engagement and satisfaction across the post-sale journey, focusing on these key segments: Partner Maintenance (Sustain Organic) and Champions Relationship as partner-facing Marketing liaison for company-aligned engagements. In a B2B2C environment, this role ensures that existing partners remain engaged through timely, relevant, and easy-to-use communications. With a focus on client enablement, internal champion support, and consistent customer engagement, the role plays a key part in sustaining long-term value and brand visibility across partner companies. It works cross-functionally with Client Success, Sales, Brand & Communication, Content, and Creative teams to deliver thoughtful and scalable marketing that strengthens SAVii’s relationships and supports business retention. **Marketing liaison and Partner-facing Engagement Lead** - Acts as coordination point for partner-aligned engagement and marketing activities - Centralizes partner-facing campaign support and works to streamline engagement across partners - Operates as a shared service function for other marketers—supporting scale, consistency, and speed - Manage feedback loops to ensure SAVii stays relevant and impactful to HR and partner companies **Ongoing Partner Engagement (Sustained Organic)** - Plan, schedule and create seasonal or thematic campaigns to keep the service top-of-mind for both partners and employees (e.g. Benefits Week, content refresh via digital or print) - or support HR-led  - Build and update reusable engagement assets (posters, email templates, intranet banners, FAQ kits) - Provide ad-hoc marketing support to both HR and CST driven initiatives **Stakeholder Collaboration & Partner Enablement** - As a shared service center, work with different internal teams to provide client & engagement support. - Act as the marketing liaison for Client Success — ensure they’re equipped with timely, brand-aligned assets - New material requests from HR, both standard and non-standard - Communication needs due to new features, product, employee escalations or partner concerns - Employee escalation on Interest Rates - Launch of new 2-month SA - Partner with Communications to align messaging and brand consistency, while working with Content and Creative teams to produce high-quality, engaging materials. - FAQs, product updates - Contribute to client lifecycle planning and insights through marketing activity tracking and feedback - Work with Communications team on QBRs or Newsletters - Work with CST on sponsorship requests and HR-initiated activities **Qualifications: Skills & Experience** - 4–6 years of experience working in a B2B or B2B2C environment, where client relationships are core - Experience supporting partner e.g. HR and employee engagement team - Experience in developing internal communication for partners - Experience in a retention-focused marketing environment - A strategic mindset with a hands-on approach – shifting between high-level planning & campaign execution - Proven ability on executing campaigns that drive adoption, engagement, satisfaction, and long-term value - Strong written communication skills and the ability to simplify value messaging for non-technical audiences - Deep empathy for both partner stakeholders (client) and employees (end-users), with an ability to tailor content to various internal audiences (e.g. client leadership, partner HR, partner employees) - Experience working cross-functionally with various different teams or departments - Organizational skills to manage multiple campaigns, content updates, and requests simultaneously **Why Join SAVii?** Joining SAVii means contributing to a platform that directly improves the lives of thousands of employees. We offer a competitive benefits package, flexible work arrangements, and a professional environment that encourages diversity and innovation. **Commitment to Diversity & Inclusion** SAVii is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and believe that a diverse range of perspectives is essential to our success as a fintech leader. **Application Process** If you are a driven professional looking to make a meaningful impact in the financial wellness space, we invite you to apply.