# Stock Controller

**Company:** [zendbox](https://jobs.workable.com/companies/d5ERotrXAD6Ld33HpG4SXW.md)
**Location:** Paddock Wood, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](https://jobs.workable.com/view/2509021c-5bee-49b2-a8f4-6f1f1eed9ec4)

## Description

**About Zendbox**

Zendbox.io is a fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone in Kent. We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions - and we’re now looking for an experienced HR Manager to support our next stage of growth.

### **Role Overview**

The Stock Controller is responsible for maintaining accurate inventory within the Zendbox fulfilment environment. The role ensures stock integrity, supports efficient omni-channel order processing, and works closely with warehouse, client services, and operations teams to meet Zendbox service levels and customer expectations.

### **Key Responsibilities:**

·       Maintain accurate stock records within Zendbox systems and associated platforms

·       Monitor inventory levels to support same-day dispatch across omni-channel orders and agreed SLAs

·       Conduct daily cycle counts and scheduled stock audits

·       Investigate, report, and resolve stock discrepancies promptly

·       Manage goods-in processes including booking, validation, and put-away

·       Oversee internal stock movements across Zendbox locations and sales channels

·       Process returns, quarantined stock, and quality checks in line with Zendbox procedures

·       Communicate stock issues proactively to Zendbox client services and operations teams

·       Identify slow-moving, aged, or obsolete stock and escalate appropriately

·       Support peak trading periods and promotional activity across all channels

·       Ensure compliance with Zendbox SOPs, client requirements, and H&S standards

·       Produce regular inventory reports for internal stakeholders and Zendbox clients

**Skills & Experience**

Essential

-   Strong Excel skills with the ability to analyse and interpret inventory data
-   Understanding of multi-client, multi-channel stock management and SKU control
-   Excellent attention to detail within a fast-paced environment
-   Strong written and verbal communication skills

Desirable

-   Experience in stock control within omni-channel retail or fulfilment operations
-   Experience using a Warehouse Management System (WMS)

**Key Competencies**

-   Highly organised with a methodical approach
-   Ability to prioritise workload in a dynamic environment
-   Strong problem-solving skills
-   Customer-focused with awareness of service impact
-   Team collaboration and accountability

**Progression**

This role is designed to grow with you. Typical progression routes include:

-   Stock Controller → Senior Stock Controller
-   Inventory Supervisor / Stock Team Leader
-   Inventory & Systems Coordinator
-   Warehouse Shift Supervisor
-   Operations or Supply Chain Coordinator

Training, mentoring, and exposure to live client and operational projects will support your development at every stage.

**Benefits**

-   Salary £27,000 – £30,000 DOE
-   Free onsite parking
-   Collaborative and supportive working environment
-   Opportunity to work in a fast-paced, dynamic omni-channel operation
-   Full training on Zendbox systems and stock control processes
-   Career development opportunities within operations and supply chain