# Entry-Level Italian Customer Care for Online Marketplace | Work & Live in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/264459a1-53f9-45bd-ae77-4cccc50c7887)

## Description

Mercier Consultancy MD is excited to offer an Entry-Level Italian Customer Care position with a leading Online Marketplace company based in Greece. This role provides an excellent opportunity to kick-start your career in customer service while enjoying the beautiful lifestyle Greece has to offer. You will be part of a dynamic team that supports Italian-speaking customers, ensuring their experience with the online marketplace is seamless and positive. A fully paid relocation package is available to assist you with the move.

### Key Responsibilities

-   Provide professional customer support in Italian across multiple channels..
-   Assist customers with inquiries regarding orders, payments, returns, and other marketplace-related issues.
-   Document all customer interactions accurately in the CRM system.
-   Collaborate with internal teams to resolve customer concerns efficiently.
-   Stay informed about the company’s products, policies, and promotions.

## Requirements

-   Fluency in Italian (both spoken and written) is essential.
-   A minimum English proficiency of B2 is a requirement.
-   Strong communication and interpersonal skills.
-   Eagerness to learn and develop in a fast-paced environment.
-   Basic computer skills and ability to work with CRM software.
-   Ability to work well in a team and adapt to new challenges.
-   Willingness to relocate to Greece; a fully paid relocation package is provided.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Monthly Performance Bonus
-   2 Extra Salaries Per Year
-   Fully Paid Training
-   Health Insurance
-   And Much More...