# Swedish-Speaking Customer Expert for Food Delivery - Greece, Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/267af943-7bdb-4f8b-a1c1-32fa0ac389a5)

## Description

Mercier Consultancy is seeking a Swedish-Speaking Customer Expert to join a leading food delivery company in Greece. This exciting opportunity offers a chance to work in a vibrant environment with paid relocation support to Greece.

As a Customer Expert, you will provide exemplary support to Swedish-speaking customers, ensuring their food delivery experience is smooth and satisfying. Your role will involve resolving customer inquiries, managing orders, and delivering excellent service to maintain customer loyalty.

### Responsibilities

-   Handle customer inquiries and provide support in Swedish via phone, email, and chat
-   Assist customers with order placement, tracking, and issue resolution
-   Address complaints and provide appropriate solutions promptly
-   Collaborate with operational and delivery teams to resolve customer concerns efficiently
-   Maintain accurate and up-to-date records of customer interactions
-   Identify opportunities to enhance customer satisfaction and contribute feedback to management
-   Participate actively in training and development initiatives

## Requirements

-   Fluency in Swedish and English, both written and spoken
-   Prior experience in customer support, preferably in the food delivery or hospitality industry
-   Strong communication and interpersonal skills
-   Problem-solving skills and ability to remain calm under pressure
-   Customer-focused with a proactive and positive attitude
-   Willingness to relocate to Greece with paid assistance provided
-   Ability to work in a fast-paced, team-oriented environment

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...