# 55688681595 - Amazon Operations Manager

**Company:** [Activate Talent](http://jobs.workable.com/companies/kHFKsfd3NDgpPnY3GcwgQ2.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/275ee39c-f24c-40d4-ae6f-a82e34364ee6)

## Description

### **About the Role**

We’re hiring an experienced **Amazon Operations Manager** to lead end-to-end operational execution across U.S. and international Amazon marketplaces during a high-growth phase.

This is a strategic, hands-on role responsible for ensuring inventory availability, logistics efficiency, reimbursement recovery, and operational issue resolution across a global, omnichannel business. You’ll work cross-functionally with supply chain, finance, marketing, and product teams to audit, troubleshoot, and optimize product-level operations.

This role requires deep expertise in **Amazon Seller Central (3P)** and strong operational ownership across multiple regions.

### **Areas of Accountability**

### **Inventory & Supply Chain Operations**

-   Create, manage, and optimize FBA and FBM shipment plans across global marketplaces
-   Partner with planning teams to forecast inventory needs and prevent stockouts or excess inventory
-   Monitor sell-through rates, weeks of cover, and inbound performance metrics
-   Manage aged, excess, stranded, and unsellable inventory
-   Optimize replenishment and inventory placement strategies

### **Logistics, 3PL & Freight Management**

-   Partner with domestic and international 3PLs for kitting, labeling, prep, and storage
-   Coordinate inbound freight (LTL, FTL, ocean, air)
-   Ensure compliance with Amazon FBA prep and labeling requirements
-   Track inbound shipments and resolve discrepancies
-   Support customs, duties, and cross-border fulfillment processes

### **Operational Auditing & Issue Resolution**

-   Audit inbound discrepancies, packaging issues, fee inaccuracies, and fulfillment center errors
-   Identify root causes and drive corrective actions
-   Proactively flag operational risks
-   Document operational issues and implement preventative SOPs

### **Seller Central Operations**

-   Manage reimbursements for lost, damaged, or mis-received inventory
-   Audit FBA fees and storage charges
-   Resolve stranded inventory due to operational errors
-   Open and escalate Seller Central cases related to operations and fulfillment
-   Monitor account health metrics

### **Global Marketplace Operations**

-   Support operational execution across all global marketplaces
-   Manage region-specific compliance and operational requirements
-   Coordinate cross-marketplace inventory transfers
-   Support operational readiness for new marketplace launches

### **Reporting & Process Improvement**

-   Build dashboards for inventory health, reimbursement recovery, and operational KPIs
-   Identify cost leakage and inefficiencies
-   Develop and document SOPs for scalable workflows

### **Cross-Functional Collaboration**

-   Partner with supply chain, product, packaging, finance, and marketing teams
-   Align inventory planning with promotions and demand spikes
-   Drive operational accountability across regions and sales channels

## Requirements

-   7+ years of experience with **Amazon Seller Central (3P)**
-   Strong expertise in FBA/FBM operations and inventory management
-   Experience working with 3PLs and freight partners (domestic & international)
-   Advanced Excel skills (pivot tables, forecasting models, cost analysis)
-   Multi-marketplace operational experience

### **Preferred**

-   Experience with ERP systems (bonus for NetSuite)
-   Familiarity with Amazon global fulfillment programs
-   International marketplace experience