# French-Speaking Customer Experts for Consumer Electronics - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/295479e8-59cb-4fbb-8f8a-1ca5bebd00c4)

## Description

Mercier Consultancy MD is seeking dedicated French-Speaking Customer Experts to join our team supporting a leading consumer electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking clients, assisting them with inquiries related to electronic products, technical support, and after-sales service.

  

### Key Responsibilities

-   Deliver professional and friendly customer support to French-speaking customers via phone, email, and chat regarding consumer electronics products and services.
-   Assist customers with troubleshooting, product information, warranty claims, and service scheduling.
-   Record customer interactions accurately and maintain up-to-date information in the CRM system.
-   Collaborate with technical and product teams to resolve complex customer issues efficiently.
-   Stay informed about the latest product developments, features, and company policies.
-   Provide feedback to improve customer experience and service quality.

## Requirements

-   Fluency in French (spoken and written) is mandatory; proficiency in English is an advantage.
-   Previous experience in customer service, ideally within the consumer electronics sector.
-   Excellent communication skills, problem-solving abilities, and customer-focused attitude.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Familiarity with CRM software and digital support tools.
-   Willingness to relocate and work in Greece.
-   Strong interest in consumer electronics and technology.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...