# Head of Back Office

**Company:** [The Vault](https://jobs.workable.com/companies/25mHafoCpXxeM1fcGudL8p.md)
**Location:** London, United Kingdom
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](https://jobs.workable.com/view/2987f04d-7464-497c-b2a6-1462d75f1b35)

## Description

The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a **Head of Back Office** to join our team.

In this role, you will take full ownership of back-office operations, combining hands-on execution with the responsibility of designing, improving, and maintaining processes that support both regulatory compliance and business growth.

**You will help us with:**

-   Set up, manage, and continuously improve back-office processes for the Digital Assets business
-   Execute client orders, conduct settlements in cryptocurrency and fiat money
-   Manage and keep up to date customer profiles
-   Take ownership of projects focused on automation and the enhancement of internal back-office systems
-   Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
-   Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
-   Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
-   Keep internal systems and records aligned with regulatory standards and business needs
-   Prepare and deliver client reports with a strong emphasis on accuracy and transparency
-   Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
-   Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
-   Tackle ad-hoc tasks and operational challenges with accountability and initiative

## Requirements

-   University degree in Finance or a related field
-   Proven experience within back-office operations, ideally within the digital assets or broader financial industry
-   Knowledge of regulatory frameworks, practices, and principles within the financial industry
-   Experience in preparing and submitting regulatory reports to CySEC or similar authorities
-   Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
-   Language proficiency in English
-   High computer literacy and confidence in working with various systems
-   A proactive mindset with the ability to balance execution and process development
-   Good command of English

**You will have an advantage if you have:**

-   Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
-   CySEC certificate
-   Experience at working with record keeping in regulated business

## Benefits

-   Competitive salary;
-   Annual performance bonus;
-   Relocation to Cyprus and Visa support;
-   Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
-   Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
-   24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
-   14 working days of paid sick leave per calendar year;
-   Work permit sponsorship and full support with all related arrangements;
-   The opportunity to participate in corporate sports activities and events, and receive corporate gifts.