# Quality Control Inspector (Print Production)

**Company:** [Financial Statement Services, Inc](https://jobs.workable.com/companies/7jENqx1CgWoaaJUH38jFiV.md)
**Location:** Santa Ana, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Quality Assurance

[Apply for this job](https://jobs.workable.com/view/2a481197-7e72-44ee-a930-07b2ebc2351b)

## Description

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

We’re looking for a full-time **Quality Assurance Auditor** to join our team in **Santa Ana, CA**. This position is responsible for ensuring quality specifications are being met in a fast-paced mail production environment. Our ideal candidate has an eye for precision and shows strong attention to detail.

**Full-time Schedule: Monday – Friday, 10:00 am - 6:30 pm.**

**Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

-   Perform initial check and approval sign-off of new jobs using an internal checklist.

-   Perform random and frequent quality control checks on work in progress throughout shift.
-   Research and resolve discrepancies with missing mail pieces, postage over rings and inaccurate piece counts.
-   Accurately log disposition of any postage errors for reconciliation purposes.
-   Confirm that work order packages have necessary documentation completed prior to the reconciliation process.
-   Identify and recommend improvements to procedures and processes.
-   Assist Client Services and Accounting departments with questions or issues relating to specific work orders.
-   Process mail piece fixes daily by replacing damaged statements with reprinted statements.
-   Communicate all issues to QA Supervisor in a timely manner.

-   Assist the Mail Services team with production as needed or requested
-   _In addition to regualar schedule, additional hours (overtime) will be required on an as needed basis to support business operations. This may include working a longer daily schedule or working on weekends. By accepting this position, it is with the understanding that you will be available to work on the weekends, unless there is a medically documented restriction in accordance with federal, state or local law._

## Requirements

**EDUCATION, EXPERIENCE & SKILLS**

-   High School Diploma or equivalent required.
-   Strong time management, attention to detail and organization skills.
-   Prior experience in a fast-paced production environment is Preferred.
-   Prior experience that required focus on searching for and resolving errors quickly is a plus.

**PHYSICAL REQUIREMENTS**

Regularly required to sit, talk, and hear. Frequently required to use hands and fingers to handle or feel and reach with hands and arms. Occasionally required to stand; walk; and stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds.  Specific visions required by this job include close vision, distance vision, accurate color vision, peripheral vision, and focus adjustments.

## Benefits

**Why Join Us?**

-   Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
-   Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.

**Benefits include:**

-   401(k) & Roth + Employee Stock Ownership Plan
-   Medical, Dental, Vision & Life Insurance
-   Vacation, sick leave and paid holidays – _including your birthday!_
-   Employee Assistance & Care Programs
-   Additional perks & employee award programs

_All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex or gender, national origin, disability, or status as a protected veteran._

Ready to grow with us? **Apply today!**

**Hiring Pay Range: $22 - 23.50 per hour**