# Receptionist

**Company:** [Brocket Hall](http://jobs.workable.com/companies/mt4Nngg6JoBPqsJkQTz5T3.md)
**Location:** Hatfield, United Kingdom
**Workplace:** on site
**Employment type:** Part-time
**Department:** Hospitality

[Apply for this job](http://jobs.workable.com/view/2a812ea2-1997-47ae-84a1-df7ca91b66dd)

## Description

Brocket Hall is seeking a professional and friendly Receptionist to join our team. In this role, you will be the first point of contact for visitors and members, delivering exceptional customer service and ensuring a smooth and welcoming experience. You will manage daily reception duties including greeting guests, handling enquiries, managing bookings, and supporting general administrative tasks.

**Key Responsibilities:**

-   Greet and welcome visitors, members, and guests in a warm and professional manner.
-   Manage telephone, email and in-person enquiries efficiently and professionally.
-   Handle bookings and appointments for various services offered at Brocket Hall.
-   Process payments and manage general queries.
-   Maintain the reception area to a high standard of cleanliness and organisation.
-   Support other departments with administrative duties and communications.
-   Deliver food and beverage services as required by the company.
-   Adhere to health and safety policies and company procedures at all times.

## Requirements

-   Previous experience in a receptionist or customer service role.
-   Strong communication and interpersonal skills.
-   Organised, detail-oriented and comfortable working with booking and management systems.
-   Ability to handle multiple tasks efficiently and remain calm under pressure.
-   Friendly and approachable personality with a customer-focused attitude.
-   Flexibility to work evenings, weekends and bank holidays as required.
-   Ability to work well both independently and as part of a team.

## Benefits

-   Access to golf facilities
-   Staff discount to F&B & retail