# German Client Service Consultant - Athens

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** German

[Apply for this job](http://jobs.workable.com/view/2b5e986e-00dc-4c94-9b86-5de1b71e21a1)

## Description

At Speakit we are searching for **German** speakers to work as **Client Service Consultants** for a **leading airline company worldwide**!

Imagine a work day, during which you will deal with one of the biggest pleasures in life; _traveling._

On top of this, you will do it in **Greece**, the country where sunny and summer days are not the exception but the rule!

We think it would be amazing!

Do you agree?

If yes, kick-start your career in the travel industry today!

-   Receive and process incoming calls, emails and social media requests
-   Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
-   Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
-   Be the first point of contact for one of the world's first-class airlines by resolving basic questions and queries of it'd clients
-   Report technical issues, customers’ complaints and other problems

## Requirements

-   Native or near-native level of German (oral and written)
-   Very good command of English
-   Experience in the customer service sector will be consider as a plus
-   Computer literacy
-   Excellent communication skills and a can-do attitude
-   Quality focus and multitasking in a fast-paced environment
-   Ability to manage change and work under pressure
-   EU Passport

## Benefits

-   Competitive monthly salary
-   Monthly performance bonus
-   200ΕUR upon training completion
-   300EUR after 3 months of employment
-   Monthly rent allowance for abroad candidates
-   Full time position
-   Relocation package (air tickets, 1-2 months free accommodation, taxi from the airport)
-   2 extra salaries per year
-   Health package