# Founding Account Executive (AE)

**Company:** [CWILL](http://jobs.workable.com/companies/3pBzndN1tf1QvG8WDwNGii.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/2c431993-c697-4cde-9ae6-001396fc4552)

## Description

### **About us**

CWILL builds a unified post-purchase and retention suite used by thousands of Shopify and e-commerce brands. We bring the moments after checkout into one platform — order tracking, returns, shipping protection, reviews, and loyalty — and turn them into a better customer experience, higher retention, and repeat revenue. We are bootstrapped — built on revenue, not venture funding — and fast-growing, now building out our US team, close to our customers and the carriers they depend on.

### **The role**

This is a Founding AE seat. You own the US sales motion end to end — and you build it as you go. There is no playbook yet; you write it. You will source and close e-commerce and Shopify merchants for our unified post-purchase and retention suite, and stand up the pipeline, process, and playbook that the next AEs will run on.

This is for a hunter who is energized by a blank page — not someone who needs a system handed to them. If you do your best work when you are given a target and trusted to figure out the rest, read on.

### **What you'll do**

• Own the full sales cycle for e-commerce/Shopify merchants: prospecting, discovery, demo, negotiation, close.

• Build pipeline from scratch — outbound, inbound, events, and the ecosystem (agencies, 3PLs, app partners).

• Hit and beat aggressive new-revenue targets, and forecast honestly.

• **Build the sales engine, not just close deals:** create the playbook, process, and CRM discipline (we run on HubSpot), and turn what works into a repeatable system instead of tribal knowledge in your head.

• Partner cross-functionally with Partnerships, Customer Success, Product, and our engineering/data team to win and onboard accounts.

• **Be Product's strongest signal from the market** — bring field insight and merchant needs into the roadmap, and keep a tight, two-way feedback loop with Product that drives iteration.

## Requirements

### **What we're looking for (must-haves)**

• **3+ years** of closing, quota-carrying sales experience **in e-commerce and the Shopify ecosystem**.

• **Deep knowledge of Shopify and the broader e-commerce ecosystem** — apps, agencies, 3PLs, and the post-purchase landscape.

• **A real hunter:** ambitious, self-driven, and resilient under pressure. You push deals forward and you don't fold when it gets hard.

• **High-goal orientation with a strong bias to action** — you set the bar high and drive toward it without being told to.

• **Structured thinking and the ability to build systems** — you create process, documentation, and repeatable motions where none exist today.

• **A documented track record of quota attainment** and deals you personally sourced and closed.

• Bachelor's degree or equivalent practical experience.

### **Nice to have (a plus)**

• **Experience in post-purchase, retention, shipping, or logistics** (carriers, 3PLs, fulfillment) — directly relevant to what we sell.

### **Why this seat is different**

• **True 0-to-1 ownership.** You build the US sales function — you don't inherit one.

• **Direct access to C-level leadership.** You'll work with and report directly to senior executives — your wins define the playbook and the team that comes after you.

• **Outsized impact and upside.** \[Competitive base + uncapped commission; equity — confirm\]

## Benefits

Starting Pay: 80-120K + Commission, depends on experiences, open to negotiation

401(k)

PTO

Paid Holidays

Insurance

_CWILL is an equal opportunity employer. We evaluate candidates on the skills and track record the role requires, and welcome applicants from all backgrounds._