# Portuguese Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Bulgaria

[Apply for this job](http://jobs.workable.com/view/2c734f99-f8e7-4d1e-ae68-e0505d95c61c)

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives in Sofia, Bulgaria, complete with fully paid relocation! This is a wonderful chance for individuals eager to grow their careers in a dynamic environment while enjoying the vibrant culture of Bulgaria.

  

### Responsibilities

-   Provide top-notch customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers by handling inquiries, resolving issues, and providing detailed information about our products and services.
-   Professionally manage customer complaints and ensure a positive customer experience.
-   Document customer interactions accurately and follow up to maintain high satisfaction levels.
-   Collaborate with team members and other departments to improve service quality and efficiency.
-   Stay updated on company policies, products, and promotions to effectively assist customers.
-   Participate in continuous training programs to enhance product knowledge and customer service skills.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service or a related field is preferred.
-   Strong communication skills and the ability to build rapport with customers.
-   Problem-solving skills and the ability to thrive in a fast-paced environment.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational abilities.
-   Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**