# Student Support Coordinator

**Company:** [SCCD Training](http://jobs.workable.com/companies/c3jgoAcDKuV7Jfwgkvj5G1.md)
**Location:** London, United Kingdom
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/2d377eac-d788-49d6-bc9d-4cb4603f4d2c)

## Description

### Job Description: Student Support Coordinator

Location: Stratford and Woolwich, London

Role Type: Full-time, Permanent

### Role Overview

The Student Support Coordinator at SCCD Training will provide comprehensive support to our learners throughout their training journey. Acting as a primary point of contact, you will ensure students are engaged, motivated, and have access to all necessary resources to successfully complete their programs.

### Key Responsibilities

-   Serve as the first point of contact for student queries, providing guidance and timely support.
-   Monitor student attendance, progress, and wellbeing, addressing any concerns promptly.
-   Coordinate with academic and placement teams to facilitate smooth learner experiences.
-   Develop and implement intervention plans to support students facing challenges.
-   Maintain accurate records of student interactions and support activities in the CRM system.
-   Organize orientation sessions, workshops, and wellbeing activities to enhance student engagement.
-   Ensure compliance with safeguarding and data protection policies.

## Requirements

### Candidate Requirements

-   Experience in student support, education, or related fields.
-   Strong interpersonal and communication skills with a compassionate approach.
-   Ability to manage multiple student cases simultaneously with attention to detail.
-   Proactive problem-solving skills and the ability to work collaboratively with various teams.
-   Knowledge of safeguarding best practices and data protection regulations.
-   Experience using CRM or student management systems is preferred.
-   Understanding of the UK education sector and teacher training pathways is an advantage.

## Benefits

### Why Join SCCD?

-   Impact: You are directly responsible for helping people change their lives and enter the teaching profession.
-   Growth: Opportunity to move into Senior Placement or Business Development roles.
-   Culture: A fast-paced, high-energy environment with a focus on collective team success.