# Dutch Speaking - Content Moderation/Customer Service Agent in Malta

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/2d466be3-5e56-4741-9969-e8871986adfd)

## Description

Hey there! Next Job Abroad is thrilled to invite applications for the role of Dutch Speaking Content Moderation/Customer Service Agent in stunning Malta! If you're passionate about helping people and ensuring a safe online environment, this might just be the perfect opportunity for you!

In this role, you’ll wear two hats: one as a content moderator, keeping our community guidelines in check, and the other as a friendly customer service agent, providing support to our Dutch-speaking customers. You will get to engage with our wonderful users, helping to create a positive online experience while having some fun in the beautiful Maltese sun!

### Your Responsibilities

-   Monitor and review user-generated content to ensure it meets our community standards.
-   Provide awesome customer support via chat, email, and phone to our lovely Dutch-speaking clients.
-   Be the go-to person for resolving customer inquiries and issues with a smile.
-   Team up with your colleagues to refine our moderation processes and improve user experiences.
-   Keep an accurate record of customer interactions and moderation tasks.
-   Share your insights to help enhance our services and user satisfaction.
-   Stay updated on best practices in content moderation and customer service.

## Requirements

-   Fluency in **Dutch** and a strong command of English; any additional languages are a bonus!
-   Experience in customer service or content moderation is a plus.
-   A keen eye for detail and a knack for analyzing content.
-   Great communication skills and a friendly attitude.
-   Ability to juggle multiple tasks and think on your feet in a busy environment.
-   Familiarity with CRM tools and moderation software is beneficial.
-   Willingness to embrace living and working in **Malta** and enjoy all it has to offer!
-   A genuine interest in content moderation and online safety will be much appreciated.

## Benefits

-   Career growth opportunities in a renowned iGaming company.

-   International & diverse work environment.
-   Competitive performance **bonuses**.
-   Enjoy a **lower cost of living** in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
-   Yearly salary **€26.000** excluding bonuses.
-   Health care benefits and numerous other discounts.
-   Fully paid training by certified instructors.
-   State of the art premises, providing a great working environment with relaxing break areas.
-   Special events as well as community & social responsibility initiatives.
-   Work for a **Great Place to Work-**Certified Company.
-   Relocation package (reviewed case by case)
-   This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!