# Entry Level Customer Care Specialist

**Company:** [Keyvoto](http://jobs.workable.com/companies/cM9mKurvmnHmxxUkkuKmjM.md)
**Location:** Thessaloniki, Greece
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Product

[Apply for this job](http://jobs.workable.com/view/2d4bda51-1f88-41ed-afa3-a5e8b3725432)

## Description

We're looking for a detail-oriented and tech-savvy Customer Care Specialist to join Keyvoto's growing team.

This role is ideal for someone who thrives in a collaborative environment, enjoys solving problems behind the scenes, and wants to grow alongside a dynamic team in the SaaS and retail tech space. You won't be working in a traditional customer-facing role. Instead, you'll be an essential part of our project execution force, supporting Account Managers in delivering successful outcomes for our clients.

**What You'll Do:**

-   Support Account Managers in the day-to-day execution of client projects
-   Research and collect data, product information, and digital assets from various online sources to ensure project completion
-   Coordinate with internal teams to keep projects on track and deadlines met
-   Maintain accurate records and documentation throughout each project lifecycle
-   Identify gaps or missing information and proactively flag or resolve them
-   Contribute to process improvements that make the team more efficient

## Requirements

-   Strong computer literacy and comfort navigating digital tools and platforms — this is a must
-   Excellent command of written and spoken English
-   Detail-oriented with the ability to manage multiple tasks simultaneously
-   A true team player who thinks collectively, not individually
-   Proactive, eager to learn, and willing to roll up their sleeves
-   Strong communication skills and a positive, can-do attitude
-   Organised, reliable, and calm under pressure

**Nice to Have**

-   Prior experience in a support, research, or operations role will be considered a plus
-   Familiarity with SaaS platforms or e-commerce environments

## Benefits

-   Career development opportunities
-   Unique employee experience
-   Friendly, casual environment with an open culture
-   Significant opportunity for career growth as the team and company expand
-   Work-life balance
-   Remote working options