# TikTok Shop Manager

**Company:** [Humanz](https://jobs.workable.com/companies/5X6uZNRbbbWFuMUgWfotbf.md)
**Location:** New York, United States
**Workplace:** on site
**Department:** USA Offices

[Apply for this job](https://jobs.workable.com/view/2dab7e06-67b6-4c21-9590-62a98e132b2b)

## Description

### **About Humanz**  

Humanz is a leading startup in the creator economy space, transforming how brands and influencers collaborate worldwide.  

Humanz operates alongside Ubiquitous, a leading influencer marketing agency the company acquired. Together, we combine advanced AI-driven technology with high-impact paid media and creator marketing- enabling brands to scale campaigns with precision and measurable performance.  

Our fast-growing U.S. team manages all partnerships across the North American market.  

​**Role Overview**  

We are seeking a strategic and execution-focused **TikTok Shop Manager** to lead the day-to-day management and growth of our clients’ TikTok Shop operations.  

In this role, you will be responsible for driving **GMV growth, optimizing shop performance, and managing creator and affiliate partnerships**. You will act as the **primary point of contact for clients**, translating business objectives into actionable strategies while ensuring operational excellence across their TikTok Shop ecosystem.  

The ideal candidate has **at least 2 years of hands-on experience in social commerce**, strong analytical capabilities, and the ability to manage multiple moving parts in a dynamic environment.  

### **Key Responsibilities**  

### **Client Management & Strategy**  

-   Serve as the primary point of contact for clients regarding TikTok Shop strategy and performance.  
    
-   Lead regular client check-ins, including weekly updates and monthly KPI performance reviews.  
    
-   Translate client goals into clear growth strategies and operational plans.  
    
-   Provide proactive recommendations to improve GMV, conversion rates, and overall shop performance.  
    
-   Manage expectations and ensure transparent communication on timelines, deliverables, and results.  
    

### **Shop Operations & Health**  

-   Oversee the daily operations of client TikTok Shop accounts.  
    
-   Ensure all listings, pricing, inventory, and promotions are properly maintained.  
    
-   Monitor shop health metrics and resolve operational issues quickly.  
    
-   Coordinate with internal teams to ensure seamless execution of campaigns and promotions.  
    
-   Implement best practices for product merchandising and shop optimization.  
    

### **Affiliate & Creator Management**  

-   Identify and recruit creators and affiliates to support product promotion and drive sales.  
    
-   Manage affiliate partnerships and maintain strong relationships with top-performing creators.  
    
-   Coordinate product seeding, campaign briefs, and collaboration timelines.  
    
-   Monitor creator performance and optimize partnerships to maximize revenue impact.  
    
-   Support scalable creator programs that expand brand reach and social commerce performance.  
    

### **Performance Tracking & Optimization**  

-   Track and analyze key performance metrics including GMV, conversion rate, affiliate performance, and shop engagement.  
    
-   Develop reports and insights to guide ongoing optimization strategies.  
    
-   Conduct regular performance reviews and post-campaign analysis.  
    
-   Identify growth opportunities based on data trends and competitive insights.  
    
-   Continuously test and iterate strategies to improve overall TikTok Shop results.  
      
    

**Salary Range**  

$80,000-$110,000

## Requirements

-   Minimum 2+ years of experience managing TikTok Shop or social commerce operations.  
    
-   Strong understanding of the TikTok Shop ecosystem, creator partnerships, and affiliate programs.  
    
-   Experience managing multiple clients or accounts simultaneously.  
    
-   Strong analytical and data interpretation skills.  
    
-   Excellent communication and client management abilities.  
    
-   Highly organized with the ability to manage multiple priorities in a fast-paced environment.  
    
-   Self-starter with a strong sense of ownership and accountability.  
    

### **Nice to Have**  

-   Experience working in an influencer marketing or social commerce agency.  
    
-   Strong network of creators or affiliates within the TikTok ecosystem.  
    
-   Experience launching or scaling creator affiliate programs.  
    
-   Familiarity with social commerce tools and reporting platforms.