# Shift Lead (A&W)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Fairview, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/2e3dd243-a6ed-4aca-a184-48a0e4e8b9ed)

## Description

We are seeking motivated and dependable Shift Leads to support daily food service operations in a fast-paced, customer-focused environment. This role is ideal for individuals who enjoy leading teams, delivering excellent customer service, and helping ensure smooth and efficient operations during every shift.

### Position Overview

The Shift Lead assists with overseeing daily operations, supporting team members, maintaining food quality and safety standards, and creating a positive guest experience. This position plays an important role in driving operational success while fostering a productive and team-oriented environment.

### Key Responsibilities

### Team Leadership & Development

-   Lead and support team members throughout assigned shifts
-   Provide coaching, direction, and motivation to maintain a positive work environment
-   Assist with training new hires on operational procedures, customer service, and food safety standards
-   Help monitor team performance and address concerns professionally as needed

### Guest Experience

-   Deliver excellent customer service and maintain a welcoming atmosphere
-   Ensure customer orders are prepared accurately and efficiently
-   Resolve guest concerns and complaints promptly and professionally
-   Lead by example in maintaining strong hospitality and service standards

### Operations Management

-   Assist in overseeing daily food service operations during assigned shifts
-   Ensure food quality, preparation, cleanliness, and safety standards are consistently followed
-   Support smooth workflow between front-of-house and kitchen operations
-   Help maintain equipment and ensure safe operational practices are followed

### Inventory & Food Safety

-   Assist with inventory tracking, stock organization, and supply management
-   Monitor product levels and communicate inventory needs to management
-   Help minimize waste and maintain proper stock rotation procedures
-   Ensure compliance with all sanitation, food safety, and cleanliness standards

### Cash Handling & Shift Procedures

-   Support register operations and ensure accurate cash handling procedures
-   Assist with opening and closing responsibilities, including cleaning, restocking, and securing the location
-   Follow company procedures related to financial transactions and reporting

### Additional Responsibilities

-   Support promotions, operational initiatives, and company goals
-   Assist during busy periods to maintain efficient service and team productivity
-   Perform additional duties as assigned by management

## Requirements

### Qualifications

-   Previous food service, restaurant, retail, or customer service experience preferred
-   Leadership or supervisory experience is a plus
-   Strong communication, teamwork, and customer service skills
-   Ability to multitask and work efficiently in a fast-paced environment
-   Basic understanding of food safety and operational procedures
-   Dependable with a strong work ethic and positive attitude

### Education & Requirements

-   High school diploma or equivalent preferred
-   Flexible availability, including evenings, weekends, and holidays as needed
-   Ability to stand for extended periods and lift moderate weight when necessary

## Benefits

### What We Offer

-   Competitive pay
-   Growth and advancement opportunities
-   Flexible scheduling
-   Supportive and team-focused work environment
-   Training and development opportunities
-   Benefits available for eligible team members

Join our team and grow your leadership skills in a fast-paced food service environment focused on great service and operational excellence.