# Frontline Customer Experience Part time I Kallang SGLab I SGD12 per hour

**Company:** [Decathlon Singapore](http://jobs.workable.com/companies/cVn1ezypRN6vr827M9f1u7.md)
**Location:** Singapore, Singapore
**Workplace:** on site
**Employment type:** Part-time
**Department:** Retail Operations

[Apply for this job](http://jobs.workable.com/view/2e6c22aa-7188-4bcf-9c04-fcc33461c863)

## Description

**Ready to play ?**

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟

**What is our culture like ?** 

-   Where decisions spark High-fives : 

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories.  We tackle responsibilities with the same energy – turning challenges into triumphs! 💪

Our game plan? Preserving the world together! 🌍🚀🏅

-   Your career touchdowns : 

At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉

-   Live for sports ? Now do it for a living : 

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅

**The Customer Experience Officer is usually the first & last point of contact in retail store. He/she represent the first image to our users/customers and is responsible to ensure their in-store satisfaction.**

**My Responsibilities:**

-   I satisfy my users/customers by providing sincere services to meet their needs, respecting our satisfy or satisfy policy
-   I represent the first & last in-store image of our company, therefore, I need to be professional at managing customer's demands and expectation
-   I ensure that our users/customers have a seamless checkout experience
-   I manage and optimize back-end cash floats and balances
-   I actively manage click and collect services in retail store
-   I assure the safety of my teammates and users/customers at my work place
-   I share my sport passion and positive energy with my users/customers locally
-   I take initiative for my training and development
-   I am responsible for satisfying my users/customers enquiries via email and call

## Requirements

WHO WE ARE LOOKING FOR;  

• People who are **_VITAL_** in their daily activities.

• People who are _**CUSTOMER-CENTRIC**_ with strong Sense of Service and the willingness to want to help others.

• People who are _**RESPONSIBLE**_, self-motivated & adaptable in the field of a fast paced and changing environment.

• People who are Digitally minded & _**BUSINESS-CENTRIC**_ with an entrepreneurial spirit.

• Sports Lover and Sports Passionate.

## Benefits

💰 **A remuneration That Grows With You:**

-   Starting from $11/hour for part-timers
-   Monthly bonuses, up to a whopping 10% of your base salary.
-   Dive into the opportunity to become a Shareholder and share in the success of our global family.
-   At the end of the year, reap the rewards of profit sharing based on the performances across the country.

🚀 **Climb the Career Ladder:**

-   Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
-   Chart your course with internal career progression opportunities in both retail and our incredible support team.

💸 **Flexibility That Fits Your Lifestyle:**

-   Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

🛍️ **Be the Ultimate Decathlon Insider:**

-   Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶

**❤️ Because We Care About You:**

-   We've got your well-being covered with comprehensive medical and insurance coverage.
-   Flash that winning smile with dental benefits.
-   Keep your health in check with a health screening allowance.
-   For our female champions, enjoy maternity benefits designed just for you.
-   And when life throws curveballs, lean on our counseling sessions for support.

**🏋️‍♀️ Sports, Community, and Bonding:**

-   Kick off those shoes and join in the sports fun after work or during store meetings.
-   Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉

**By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (**[**https://www.decathlon.sg/s/privacy-policy**](https://www.decathlon.sg/s/privacy-policy)**) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.**