# Admissions Representative

**Company:** [HealingUS Centers](http://jobs.workable.com/companies/9rgp4NR6wi6p9VWVCgCgJo.md)
**Location:** Freehold, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/2eaa398b-c6cd-46ad-b7e5-640760ae9388)

## Description

The Admissions Representative is responsible for promoting the services of our behavioral healthcare facility and facilitating the intake process for potential clients. This individual will act as a liaison between the facility and the community, providing education, support, and guidance to individuals seeking treatment. The Admissions Representative will work closely with the admissions team to ensure a seamless and efficient intake process.

Responsibilities:

-   Respond to inquiries from potential clients, family members, and referral sources regarding our facility's services and programs.
-   Provide information and education about our services, including treatment options, programs, and amenities.
-   Assess potential clients' needs and determine eligibility for admission.
-   Complete comprehensive intake assessments and gather necessary information to support the admissions process.
-   Facilitate the intake process, including scheduling appointments, completing necessary paperwork, and conducting phone or video interviews.
-   Coordinate with the treatment team to ensure a smooth transition into treatment.
-   Collaborate with billing company to verify coverage and benefits.
-   Maintain accurate and up-to-date records of all interactions with potential clients and referral sources.
-   Identify and address potential barriers to admission, such as financial or insurance issues.
-   Develop and maintain relationships with referral sources, including hospitals, clinics, and other healthcare providers.
-   Stay up-to-date on industry trends, regulations, and best practices in behavioral healthcare.
-   Participate in ongoing training and professional development to enhance knowledge and skills.

## Requirements

Requirements:

-   At least 1-2 years of experience in behavioral healthcare admissions or a related field.
-   Strong understanding of behavioral healthcare services, including mental health and substance abuse treatment.
-   Excellent communication and interpersonal skills.
-   Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
-   Proficiency in electronic medical records (EMRs) and other software systems.
-   Strong organizational and time management skills.
-   Ability to maintain confidentiality and adhere to HIPAA regulations.

Preferred Qualifications:

-   Bachelor's degree in a related field (e.g., psychology, social work, counseling).
-   Experience working in a behavioral healthcare facility or similar setting.
-   Bilingual or multilingual skills.

## Benefits

Work Environment:

-   The Admissions Representative will work in a fast-paced office environment with frequent phone calls and interactions with clients and referral sources.
-   The ability to work flexible hours, including evenings and weekends, may be required to accommodate client needs.
-   This is an in-office position. Monday to Friday - 9am to 5pm.

What We Offer:

-   Competitive salary and benefits package
-   Opportunities for professional growth and development
-   A dynamic and supportive work environment
-   The satisfaction of making a difference in the lives of individuals seeking treatment for mental health and addiction issues.