# 04. Intake Specialist | Schedule Flexibility Required | Fully Remote | USD Paymt

**Company:** [Voxidea-Stafi](http://jobs.workable.com/companies/8HpnXpopvTxsDGyFCDfDD6.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Client Facing

[Apply for this job](http://jobs.workable.com/view/2f33c259-720e-412f-87aa-f956509c41e9)

## Description

**Ready to grow your career from home? Your future begins here.**

Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.

We’re hiring **Intake Specialists** to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! 🚀✨

**What you will be doing:**

-   Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
-   Collect important information to understand client needs and assess how the firm can help. 📝

-   Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬

-   Complete legal forms and manage records of customer interactions. 📋

-   Schedule and coordinate consultations with legal experts. 📅

-   Follow up with clients to ensure their needs are met or provide additional support. 🔄

-   Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

## Requirements

-   Holds a bachelor’s degree. 🎓

-   Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼

-   Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️

-   Has previous experience in sales, customer service, or a legal background (preferred). 🏅

-   Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️

-   Demonstrates excellent organizational and time-management skills. 🏅

-   Maintains discretion and confidentiality when handling sensitive information. 🔒
-   Permanently resides in Latin America. 🌍
-   Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻
-   Availability to work on weekends.

## Benefits

-   **Biweekly Payments:** Guaranteed with no deductions from our end. 💎
-   **Long-Term Opportunities:** Build a lasting professional relationship with us. 🏆

-   **Fully Remote:** Work from the comfort of your home—no onsite travel required. 🏡

-   **Paid Time Off:** Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️

-   **Wellness Support:** Access in-house psychological and wellness coaching services. 🌱

-   **Professional Growth:** Free training, language improvement sessions, and coaching programs. 📚

-   **Exclusive Learning Access:** Unlock free access to over 200 continuous improvement courses. 🎓

Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨