# Polish Player support specialist for gaming department anywhere in Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/2f48900b-caef-4261-8995-b7dc0eaae74b)

## Description

Patrique Mercier Recruitment is excited to present an incredible opportunity for a Polish Player Support Specialist in our gaming department, available for candidates anywhere in Bulgaria! If you are passionate about gaming and fluent in Polish, this role is a fantastic chance for you to turn your passion into a rewarding career.

As a Polish Player Support Specialist, you will be the primary contact for our Polish-speaking players, helping them with their inquiries, troubleshooting issues, and ensuring they enjoy an exceptional gaming experience. Join our dynamic team and make a significant impact on our gaming community!

### Your Key Responsibilities

-   Deliver outstanding support to Polish-speaking players through various communication channels, including chat, email, and forums.
-   Troubleshoot player issues and resolve queries efficiently to maximize satisfaction.
-   Gather and analyze feedback from players to inform enhancements in our gaming services and products.
-   Maintain detailed records of player interactions in our support systems.
-   Collaborate with other departments to streamline operations and enhance problem-solving.
-   Contribute to the development and implementation of effective player support strategies.

## Requirements

-   Fluency in Polish is required; proficiency in English is a plus.
-   A strong passion for gaming with an understanding of current gaming trends and communities.
-   Prior experience in customer support or a related gaming position is advantageous but not mandatory.
-   Excellent communication skills, both written and verbal, with a knack for engaging with players effectively.
-   Strong analytical and problem-solving abilities with a proactive approach to addressing player issues.
-   A positive attitude and the ability to thrive in a team-oriented environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses