# Croatian-Speaking CS role for Tourism Industry Department - Greece Hiring bonus

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Jace

[Apply for this job](http://jobs.workable.com/view/2f629355-828b-44e1-a464-b8cfabe5d3b9)

## Description

Mercier Consultancy is excited to announce a new opportunity for a Croatian-Speaking Customer Service role within our Tourism Industry Department. This position offers the flexibility to work remotely from anywhere in Greece, allowing you to enjoy a perfect work-life balance in a beautiful setting.

We are seeking a dedicated individual fluent in Croatian to provide outstanding customer service and support to our Croatian-speaking clients. Your role will involve assisting clients with their tourism-related inquiries, helping them plan and enjoy their trips to Greece with ease.

**\*\*\*ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!\*\*\***

### Responsibilities

-   Handle customer inquiries in Croatian regarding tourism services, travel arrangements, and bookings
-   Guide clients through booking processes and provide detailed information about travel options
-   Resolve customer issues promptly and ensure high levels of satisfaction
-   Maintain accurate documentation of customer interactions and transactions
-   Collaborate with the team to improve customer service and operational processes
-   Stay up-to-date with current tourism offerings and trends within Greece

## Requirements

-   Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter.
-   Strong communication and interpersonal skills
-   Commitment to delivering excellent customer service
-   Ability to work independently from a remote location in Greece
-   Previous experience in customer service or tourism is advantageous but not required
-   Exceptional organisational skills and attention to detail
-   Interest in the tourism industry and willingness to learn about Greece's travel opportunities

## Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation )

1200 euros hiring bonus if you are already in Greece

Private Health Insurance

50 euros food bonus (if work from office)

2 Extra Salaries Per Year

A lot of extra perks