# Customer Experience Host- Tadcaster Golf Club

**Company:** [Get Golfing CIO](http://jobs.workable.com/companies/rvaQytfFsaT4qLcJnpbCSF.md)
**Location:** Scarthingwell, United Kingdom
**Workplace:** on site
**Department:** Tadcaster

[Apply for this job](http://jobs.workable.com/view/2f956170-8ea5-422b-94e1-73c9964f370b)

## Description

**The Role**

We are looking for a friendly, flexible, and multi-skilled individual to join our team, combining Front of House hospitality with Golf Operations support. This is a varied, customer-facing role where you’ll help deliver outstanding service both in the clubhouse and out on the course.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is happy to turn their hand to everything from serving coffees to managing tee times, supporting competitions, and helping deliver successful functions and events.

## Requirements

**Key Responsibilities**

Customer Service & Hospitality

\* Deliver exceptional customer service in the clubhouse, bar, and dining areas

\* Take and process food and beverage orders accurately

\* Serve food and drinks to a high standard, including alcoholic and non-alcoholic beverages

\* Handle card payments using POS systems

\* Maintain cleanliness and presentation of bar, dining, and service areas

\* Support setup, service, and breakdown of events, functions, and golf days, including evening events

\* Monitor and restock front of house supplies

**Golf Operations & Course Support**

\* Welcome golfers and manage check-in and prepayments

\* Manage tee sheets to maximise flow, play, and customer satisfaction

\* Act as starter and/or marshal to support pace of play and on-course etiquette

\* Manage rental equipment including buggies, trolleys, and hire sets

\* Support golf competitions, society days, and events

\* Communicate clearly with players before, during, and after their round

\* Support retail, promotions, and customer data capture

\* Maintain high presentation standards across clubhouse and golf facilities

Compliance, Safety & Teamwork

\* Follow food safety, licensing, and health & safety regulations

\* Serve alcohol responsibly and in line with licensing laws

\* Work closely with kitchen, bar, events, and golf teams

\* Take a proactive, team-first approach to daily operations

What We’re Looking For

**Essential**

\* Previous experience in hospitality, customer service, or a similar front-facing role

\* Strong communication and interpersonal skills

\* Ability to work efficiently in a busy, customer-focused environment

\* Confidence handling payments and using POS systems

\* Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events

\* A positive, can-do attitude and willingness to learn

\* Basic understanding of food hygiene and health & safety (training provided)

**Desirable**

\* Experience in a golf club, leisure, hotel, or hospitality environment

\* Food Safety Level 1 or 2 (or willingness to obtain)

\* Bar service experience or Personal Licence

\* Interest in or basic knowledge of golf (helpful but not essential)

## Benefits

Benefits

\* Training & development opportunities

\* Free golf

\* 50% staff discount on food

\* Staff referral programme