# Director of Operations

**Company:** [National Ramp](http://jobs.workable.com/companies/dq1K7nrARDzHXCotP7e8ww.md)
**Location:** Valley Cottage, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Manufacturing

[Apply for this job](http://jobs.workable.com/view/301c8277-8d72-4cbf-9959-4691557e3ab3)

## Description

Today, National Ramp is in search of a passionate and enthusiastic **Director of Operations** who will bring their expertise to our team and help us grow to become the #1 Ramp Company in the World.

The **Director of Operations** will develop and implement operational strategies, manage various departments, and ensure efficiency, productivity, and profitability.

**Your Key Responsibilities:**

-   Establish, implement, and communicate the strategic direction of the organization’s operations department.
-   Lead cross-functional teams and drive process improvement initiatives.
-   Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
-   Oversee supply chain strategy to ensure timely and cost-effective delivery of products and services.
-   Execute dual sourcing strategy on all materials.
-   Develop strategies to enhance supplier relationships and improve logistics.
-   Build and scale internal production.
-   Maintain and exceed freight budgets.
-   Right-size staffing to meet and exceed the sales of the business, ensuring any order received by 12 o’clock ships that day.
-   Maintain and sustain the facilities.
-   Negotiate contracts and agreements with vendors and partners.
-   Manage and continue to strengthen the company’s S&OP process.
-   Maintain ERP systems, data integrity, and inventory accuracy of greater than 98.5%.
-   Lead and mentor the operations team, fostering a culture of high performance and professional development.

### Metrics we measure

-   DIFOT
-   Inventory Turns
-   Utilization and efficiency
-   Rework hours
-   COGS % to budget

## Requirements

Operational Expertise:

-   Deep understanding of operational management, including process improvement, resource management, supply chain logistics, and relevant industry standards, regulations, and best practices.
-   Experience overseeing manufacturing operations, including building and scaling internal production.
-   Experience leading supply chain strategy, including dual sourcing and supplier relationship management.
-   Experience managing logistics and freight budgets.
-   Experience managing warehousing operations, including same-day shipping cutoffs and staffing to meet demand.
-   Experience managing facilities operations and maintenance.
-   Experience negotiating contracts and agreements with vendors and partners.
-   Experience owning and strengthening an S&OP process.

Strategic Thinking:

-   Ability to develop and implement strategic operational plans aligned with business objectives.
-   Experience in providing strategic recommendations to senior management.
-   Experience driving continuous improvement initiatives to improve efficiency, quality, and cost.

Leadership and Management:

-   Strong leadership skills with the ability to inspire and lead a high-performing operations team.
-   Experience in managing cross-functional teams and working collaboratively with other leaders.
-   Experience leading and mentoring an operations team, fostering a culture of high performance and development.

Analytical and Problem-Solving Skills:

-   Strong analytical skills with the ability to interpret complex operational data, manage KPIs such as DIFOT, inventory turns, utilization and efficiency, rework hours, and COGS % to budget, and provide actionable insights.
-   Excellent problem-solving skills with a proactive approach to identifying and addressing operational challenges.

Communication and Interpersonal Skills:

-   Excellent communication skills with the ability to effectively present operational information to various stakeholders including the board, employees, and external partners.
-   Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.

Technology Proficiency:

-   Proficiency in operational management software and tools, including hands-on experience maintaining ERP systems, ensuring data integrity, and driving inventory accuracy of 98.5%+.
-   Minimum of 5-10 years of progressive experience in operations, with at least 3 years in a senior leadership role.
-   Eligible to work in the United States.

## Benefits

Our commitment to you goes beyond the usual. You'll enjoy a comprehensive benefits package after 30 days of employment. This includes health, dental, and vision insurance, a matching 401(k), life and disability insurance, and a wealth of other resources to support your personal and professional life. With 3 weeks of Paid Time Off, 1 week of sick time and additional days for sick day statutory holidays, we ensure you have the time to recharge and enjoy life.

More than that, we offer a work environment where you're encouraged to excel and innovate. At National Ramp, your work is more than a job – it's a passion fueled by a community that values your contributions and celebrates your achievements.

Join us in our mission to create accessible spaces for everyone. At National Ramp, your work changes lives, including your own.

**Location:** Valley Cottage, NY (On-Site)

**Salary:** The salary range for this position is 200,000-220,000 USD annually.