# Waiter (Saudi)

**Company:** [SEVEN](http://jobs.workable.com/companies/8azaKBvoT3KYvRSZKaUSyf.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Department:** Entertainment Operations

[Apply for this job](http://jobs.workable.com/view/301fdcc3-7954-4fd3-811a-ea28733d845d)

## Description

**Role Purpose**

The Waiter/Waitress is responsible for taking customer orders, delivering food and drinks, and providing attentive service to ensure a positive dining experience. This role involves direct interaction with guests, effective communication with the kitchen, and delivering exceptional table service. The Waiter/Waitress manages a section of tables, upholds food safety and hygiene standards, and ensures all guests feel welcome and well-served.

**Role Responsibilities**

-   Greet guests warmly, present menus, and assist with food and beverage selection based on guest preferences.
-   Accurately take guest orders and communicate them to the kitchen, ensuring all special requests and dietary needs are noted.
-   Deliver food and beverages promptly, ensuring presentation and order accuracy meet organizational standards.
-   Manage a designated section of 1-6 tables, ensuring guests receive prompt and attentive service throughout their visit.
-   Perform regular table checks to ensure guest satisfaction, promptly addressing any concerns or additional requests.
-   Adhere to Front-of-House (FOH) Standard Operating Procedures (SOPs), ensuring compliance with HACCP Intermediate and FM Mandates Basic standards.
-   Maintain awareness of Food Service Standards and Material Control, supporting asset management and inventory control.
-   Provide a high level of guest service, ensuring all guests have a positive and enjoyable dining experience.
-   Respond to guest inquiries and complaints professionally, resolving issues to enhance guest satisfaction.
-   Engage with guests in a friendly and courteous manner, ensuring their needs are met promptly and efficiently.

## Requirements

**Role Minimum Qualification**

-   High school diploma or equivalent.
-   Minimum of 3 years of experience in food and beverage service, preferably in a guest-facing role.
-   HAACP intermediate certification is required.
-   Experience in managing a section of tables and providing high-quality guest service.
-   Knowledge of FOH SOPs and Food Safety Standards.
-   Capable of multitasking in high-pressure environments and communicating effectively in English; proficiency in Arabic is preferred.
-   Ability to stand for extended periods, with no visual or auditor impediments.