# T Support Specialist - Part-Time or Contract

**Company:** [KPM](http://jobs.workable.com/companies/7o1UT7wAfdPepkFjEMXo5q.md)
**Location:** Houston, United States
**Workplace:** on site

[Apply for this job](http://jobs.workable.com/view/302ee0f8-9a2f-4c6b-95ed-0560655c8ef3)

## Description

**IT Support Specialist — Part-Time or Contract**

**Company:** KPM Multifamily **Location:** Houston, TX — On-site, with travel between properties **Job Type:** Part-Time or Contract **Compensation:** Hourly, commensurate with experience

**About the Role**

KPM Multifamily is looking for a dependable, hands-on IT Support Specialist to keep our Houston-area teams up and running. You'll be the go-to person when a phone won't connect, a laptop won't boot, or the internet drops at a property office. This is a practical, people-facing role — a good fit for someone who enjoys solving problems quickly and explaining fixes in plain language.

We're open to either a part-time employee or an independent contractor arrangement, whichever suits you better. Because our communities are spread across the Houston metro, you'll need to be willing to travel between properties on a regular basis. Scheduling is flexible and set in coordination with your availability.

**What You'll Do**

-   Set up, configure, and troubleshoot desktops, laptops, printers, and peripherals
-   Support office phone systems, including VoIP handsets, extensions, voicemail, and call routing
-   Troubleshoot internet and network issues — routers, switches, Wi-Fi access points, and cabling
-   Create and manage user accounts, email, and access permissions
-   Install software updates and assist with basic security housekeeping
-   Provide friendly help-desk support to staff by phone, email, and in person
-   Track equipment inventory and coordinate with outside vendors or ISPs when needed
-   Document recurring issues and common fixes for the team

**What We're Looking For**

-   Hands-on experience supporting phone systems, computers, and internet/network connectivity
-   Working knowledge of Windows, common office software, and basic networking concepts
-   Ability to diagnose problems independently and know when to escalate
-   Clear, patient communication with non-technical coworkers
-   Reliable transportation, a valid driver's license, and willingness to travel regularly to properties across the Houston metro area
-   Comfortable lifting and moving equipment (up to 50 lbs)

**Nice to Have**

-   Prior IT support experience in property management, multifamily, or a multi-site business
-   Familiarity with Microsoft 365 admin, VoIP platforms, or property management software
-   CompTIA A+, Network+, or similar certification

**Compensation & Benefits**

Pay is hourly and based on experience — tell us what you've done and we'll make a fair offer. We can structure this as part-time employment or as a contract engagement, so let us know your preference when you apply. Flexible scheduling with potential for expanded hours over time.