# Sales Assistant **Company:** [Remote Raven](http://jobs.workable.com/companies/hhMk34dkVLDAmx6d9nAW1X.md) **Location:** Remote **Workplace:** remote **Employment type:** Full-time [Apply for this job](http://jobs.workable.com/view/3069c777-d084-4893-8112-a56ce901be6f) ## Description Our client is a locally owned franchise of one of North America's leading custom window treatment brands. They bring the showroom into the customer's living room — a mobile, in-home consultation model backed by top product lines (Graber, Alta, Norman, Hunter Douglas, and others) and by a small, tight-knit team that lives or dies on how cleanly a quote lands. This role is the quiet engine behind that experience. You keep quotes moving, documentation clean, and the sales process running efficiently from behind the scenes — so the sales consultant can stay in front of clients, and the owner can stay out of the weeds. You will work directly with the owner and one sales consultant. A meaningful part of your day is live: you join phone calls with the salesperson while they are driving between appointments, take dictation in real time, and enter measurements from photos of field measure sheets into Solatach — the company's proprietary quoting platform. It is fast, precise work. A wrong measurement or a mistyped product code becomes an incorrect quote, an unhappy customer, and a lost deal. This role is trusted because the details are trusted. ### Key Responsibilities **Quoting & Data Entry (primary function — training on Solatach provided)** - Build and start quotes in Solatach based on information provided by the sales team. - Enter measurement data from photos of field measure sheets submitted by the salesperson after client consultations. - Input product selections, window measurements, pricing details, and other job specifications accurately into the quoting system. - Review completed quotes for accuracy and completeness before they are presented to clients. - Maintain organized quote records and assist with updating or revising quotes as job details change. **Real-Time Dictation Support** - Join phone calls with the salesperson while they are driving between appointments to take live dictation and enter information in real time. - Capture measurement notes, client details, product selections, and other job information accurately during these calls. - Confirm back what was entered, so nothing is missed or misunderstood before the call ends. - Ask quick, clarifying questions without slowing the conversation down — you keep the pace, but you never let a wrong number pass. **Documentation & File Management** - Receive and process photos of measure sheets submitted from the field and transcribe the information into the appropriate systems. - Organize and maintain job documentation, including client photos, measure sheets, quote versions, and order records. - Ensure all documentation is filed clearly and retrievable for reference throughout the job lifecycle. **Solatach Software Support** - Learn Solatach quickly and become fluent in it for quoting, data entry, and order management. - Support the sales team in getting the most out of the platform as the role develops. **General Sales Support** - Assist the owner and sales consultant with day-to-day administrative tasks that keep the sales process moving. - Help track the status of quotes, pending orders, and follow-ups so nothing falls through the cracks. - Communicate clearly and responsively throughout the day via phone, text, and messaging. ## Requirements - Strong attention to detail — measurement data and product specifications must be entered accurately every time. - Fast and accurate typing skills (target 55+ WPM at 98%+ accuracy) — real-time dictation demands you keep up with spoken information without slowing anyone down. - Comfortable learning new software independently — training on Solatach is provided, but you should be someone who picks up new platforms with ease. - Excellent listening skills — you will capture information over phone calls in real time, often while the salesperson is multitasking or driving. - Organized and reliable — documentation and quote records need to be consistently maintained and easy to find. - Professional and responsive communicator — you will be working closely with the owner and sales team throughout the day. - Clear, neutral, professional spoken and written English — the salesperson needs to understand you the first time, every time. - Availability during US business hours (specific US time zone confirmed at offer stage) — the role runs alongside a live US sales day. - Reliable remote setup — quiet workspace, high-speed and stable internet (minimum 25 Mbps down / 10 Mbps up), a noise-cancelling headset with a good mic, and a backup power/internet plan. ### Preferred Qualifications - Prior experience as a sales assistant, quoting coordinator, order-entry specialist, or estimator's assistant — especially in a small-business setting. - Prior experience with any quoting, CPQ, or estimating platform (Solatach, QuickBooks Estimates, Odoo, JobNimbus, HouseCall Pro, ServiceTitan, or similar) — not required, but shortens the learning curve on Solatach. - Exposure to window treatments, home improvement, interior design, or a construction-adjacent industry — helpful for reading measure sheets and understanding product terminology. - Prior remote work with a US or Western client, including a track record of async communication and on-time delivery. - Comfort working with imperfect photo inputs — dim lighting, angled shots, handwriting — and knowing when to ask for a re-take instead of guessing. ### Tools & Software - **Solatach** — primary quoting and sales platform; full training provided - **Microsoft Teams and OneDrive** — internal communication and document storage - **Phone / voice call platform** — for real-time dictation calls during driving windows - **Microsoft Excel or Google Sheets** — tracking quote status, follow-ups, job records - **Standard office productivity tools** — Word, Outlook or Gmail, PDF viewers, image viewers for measure-sheet photos ### What Makes You a Great Fit - You are quietly obsessed with accuracy. When a number does not add up, you notice — and you ask. - You can listen and type at the same time, and you do not lose the thread when the person on the other end starts a new sentence before finishing the last one. - You are calm under time pressure. When the salesperson is driving, you are the steady voice on the call. - You pick up new software fast, without needing to be walked through every menu. - You are a proactive communicator: you close loops, confirm what you heard, and flag things that look off before they become mistakes. - You take corrections without defensiveness. If a quote comes back with a change, you fix it, learn from it, and move on. - You keep files where anyone can find them at 7pm on a Friday — not just where you can find them. ## Benefits ### What We Offer - Up to $6/hour - 100% remote work - Full-time role We hire for the long haul, so a steady track record of staying and growing always moves you up our list. ### To apply: Ensure your LinkedIn profile and resume are up-to-date and comprehensive (submit a comprehensive resume in English, PDF format), and complete the assessment in this link: [https://assessment.aptiveindex.com/s/71EHCvC6tn6M](https://assessment.aptiveindex.com/s/71EHCvC6tn6M) _By applying, you consent to being contacted via the contact information provided in your application for recruitment purposes only._ Because of the volume of applications we receive, we're only able to follow up directly with candidates whose experience closely matches this role. If you don't hear from us within 10 days, please know we genuinely appreciate your interest — and we'd welcome your application to future openings that may be a stronger fit. Thank you for considering Remote Raven, and all the best in your search. _A note on scheduling: initial interviews run in US Mountain Standard Time (MST) within a 3:00 AM – 1:00 PM MST window. We know that takes flexibility around the time difference, and we genuinely appreciate it._