# Norwegian Speaking Technical Support Advisor -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/306ab1e4-ab21-4307-bba5-4417eb9025c6)

## Description

Patrique Mercier Recruitment FR is a renowned recruitment agency specializing in connecting exceptional talent with leading businesses. We are excited to announce an opportunity for a Norwegian Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a passion for helping Norwegian-speaking clients resolve their technical inquiries.

  

### Responsibilities

-   Provide outstanding technical support to Norwegian-speaking customers through phone, email, and chat channels.
-   Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
-   Educate customers on product usage and offer best practice recommendations.
-   Ensure accurate documentation of customer interactions and resolutions in our CRM system.
-   Collaborate with product and engineering teams to address and escalate complex issues.
-   Conduct follow-ups with customers to confirm resolution and satisfaction.
-   Stay updated on product changes and industry trends to enhance support services.

## Requirements

-   Fluency in Norwegian and English, both written and spoken.
-   Prior experience in technical support or customer service is preferred.
-   Strong technical aptitude with excellent troubleshooting skills.
-   Exceptional attention to detail and critical thinking abilities.
-   Strong verbal and written communication skills with a focus on customer experience.
-   Familiarity with CRM systems and remote support tools is advantageous.
-   Ability to work efficiently both independently and within a team environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...