# Portuguese Speaking Customer Service for Banking industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Portuguese

[Apply for this job](http://jobs.workable.com/view/308465c6-5e0f-4a20-be0d-67c76a63a7be)

## Description

Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Portuguese Speaking Customer Service Representative in the Banking industry. This position is ideal for individuals who are passionate about finance and customer service, dedicated to providing high-quality support to clients in the banking sector.

  

### Responsibilities

-   Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers with inquiries related to their bank accounts, transactions, and financial products.
-   Resolve customer complaints efficiently and ensure a positive banking experience for clients.
-   Maintain comprehensive knowledge of bank products, services, and policies to provide accurate assistance.
-   Document all customer interactions thoroughly and contribute to improving service processes.
-   Collaborate with internal teams to address complex customer issues and enhance service quality.
-   Adhere to banking regulations and maintain confidentiality throughout customer interactions.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Previous experience in customer service, preferably in the banking or financial services sector.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and a customer-focused mindset.
-   Proficiency in banking software and Microsoft Office Suite.
-   Detail-oriented with strong organizational skills and the ability to multitask.
-   Understanding of banking regulations and commitment to maintaining confidentiality.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks