# Croatian Reservations Agent Booking.com - Free Accommodation - Work in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** TTG

[Apply for this job](http://jobs.workable.com/view/3123ccff-5f1c-4730-99bc-de1a0b928176)

## Description

Mercier Consultancy Group is seeking a Croatian Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.

  

### Key Responsibilities

-   Assist Croatian-speaking customers with accommodation bookings through phone, email, and chat.
-   Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
-   Manage booking amendments, cancellations, and special requests efficiently.
-   Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
-   Keep detailed records of customer interactions and bookings using Booking.com's reservation system.
-   Collaborate with team members to achieve high standards of customer service and satisfaction.

## Requirements

-   Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
-   Experience in reservations, customer service, or the hospitality industry is preferred.
-   Excellent communication and interpersonal skills with a customer-focused attitude.
-   Ability to work well under pressure and handle challenging situations.
-   Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
-   Self-motivated and able to work independently and collaboratively within a team.

## Benefits

1.  Competitive Monthly
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...