# Director of Housekeeping (0080 August 2026)

**Company:** [Royal Ocean Marine](https://jobs.workable.com/companies/fCSFmp1vRuEu2Di2jMLrix.md)
**Location:** Kuala Lumpur, Malaysia
**Workplace:** on site
**Employment type:** Full-time
**Department:** F&B/ Others (Non Marine)

[Apply for this job](https://jobs.workable.com/view/32389a8b-fb7a-49bb-b605-ee3b1dfa926f)

## Description

**Job Purpose**  
The Executive Housekeeper ensures the property’s upkeep and optimal performance of housekeeping operations. This role aims to exceed guests’ expectations while being cost-effective and operationally viable. Responsibilities include managing the housekeeping team, maintaining cleanliness and hygiene, and coordinating with other departments.

**Duties and Responsibilities**

_Ensure Compliance to Rules and Regulations_

-   Ensures compliance with all property standards or relevant industry standards during all aspects of work.
-   Ensures adherence to the company's Code of Conduct, Internal Rules, and Regulations at all times.

_General Job Functions_

-   Ensures optimal staffing levels by maintaining awareness of occupancy rates and conducting regular staff meetings for effective communication.
-   Oversees maintenance and cleanliness of the resort to uphold safety, hygiene, and guest comfort standards.
-   Leads, motivates, and develops the Housekeeping Team to achieve management objectives and maintain high service standards.
-   Formulates and implements operational plans for all aspects of Housekeeping management.
-   Conducts regular inspections to ensure cleanliness and supply standards for guest rooms and public areas are met.
-   Manages inventory control for uniforms, linens, and supplies, ensuring par stock levels are maintained.
-   Implements cost control measures while ensuring service quality is not compromised.
-   Liaises with other department managers to enhance operational efficiency and address guest requests and complaints promptly.
-   Ensures staff training on emergency procedures and adherence to hygiene and sanitation standards.
-   Performs any other tasks assigned by management.

## Requirements

-   Bachelor’s Degree or equivalent educational qualification.
-   Minimum 5 years of experience in managing housekeeping and laundry operations within a large-scale international hotel environment.
-   Proven ability to develop training programs that enhance staff development and performance.
-   Strong communication, leadership, and proactive problem-solving skills.
-   Knowledge of the Opera system.
-   Proficient in Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
-   English language proficiency.

**Working Conditions**

-   This position may require extended working hours and may include evenings, weekends, and public holidays.

## Benefits

Chan Chee Meng

EA 07C3069

R1110620