# Business Operations Manager

**Company:** [Coastal Wave Recruiting](http://jobs.workable.com/companies/uUzLtWPTvyJ7b5KTKDCHZa.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Administration

[Apply for this job](http://jobs.workable.com/view/32cb7fad-718b-4eb0-8b3f-3fd0b7d6980e)

## Description

Our client is an AI-powered procurement platform building the operating system for the $12 trillion CPG industry. They're hiring a **Business Operations Manager** to serve as the CEO's operational right hand, owning customer success, sales operations, recruiting, and internal systems so the CEO can focus on closing deals and building the company.

### What You'll Do

-   **Run weekly customer check-ins** and triage customer issues across product and engineering.
-   **Own CRM hygiene, pipeline reporting**, and prepare prospect briefings and demo materials for active deals.
-   **Manage the recruiting pipeline** — sourcing candidates, scheduling, and running first screens for non-executive roles.
-   **Coordinate BDR standups**, review outbound sequences, and flag coaching opportunities to the CEO.
-   **Build internal automations and AI-powered workflows** to eliminate manual, repetitive work across the company.

### Why Join

Be the CEO's right hand at an AI-powered procurement platform building the operating system for the $12T CPG industry. Direct CEO partnership, real ownership across customer success, sales ops, recruiting, and internal systems — and the chance to shape how the company scales from the inside out.

## Requirements

-   **1.5+ years at an MBB firm** (McKinsey, Bain, or BCG — Business Analyst/Associate Consultant level) or **top-tier investment banking**. **Candidates without this experience will not be considered.**
-   **2–6 years total experience** — pre-MBA profile; no overly senior candidates (>8 years)
-   **Post-MBB operating experience at a startup** (Founder, Chief of Staff, Special Projects, or early-stage operator) — must thrive in unstructured environments
-   **AI-native mindset** — actively uses ChatGPT, Claude, Zapier, or similar daily to automate and accelerate work
-   **Preferred:**

-   B2B SaaS, supply chain, or CPG industry experience
-   Comfort with APIs, light scripting (Python/SQL), or no-code automation tools