# Portuguese-Speaking Customer Experts for an Electronics Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/33ec5ee9-38d6-4fde-8cd1-03e69af3d917)

## Description

Mercier Consultancy MD is looking for dedicated Portuguese-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this position, you will provide exceptional customer service to Portuguese-speaking clients, assisting them with product inquiries, troubleshooting, and after-sales support.

  

### Key Responsibilities

-   Provide professional and timely customer support to Portuguese-speaking customers via phone, email, and chat regarding electronic products and services.
-   Assist customers with technical issues, product information, warranty claims, and service requests.
-   Maintain accurate records of customer interactions and case resolutions within the CRM system.
-   Collaborate with internal teams to resolve customer issues efficiently and enhance customer satisfaction.
-   Stay informed about product updates, company policies, and industry trends.
-   Contribute to continuous improvement of customer service processes.

## Requirements

-   Fluency in Portuguese (spoken and written) is mandatory; proficiency in English is an advantage.
-   Experience in customer service or technical support, preferably in the electronics industry.
-   Excellent communication and problem-solving skills with a customer-focused attitude.
-   Ability to manage multiple tasks and work efficiently in a dynamic environment.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Strong organizational skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...