# Hungarian Customer Support Agent - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/34359f44-7987-4f8d-9406-c16d7477e692)

## Description

Patrique Mercier Recruitment FR is seeking a dedicated Hungarian Customer Support Agent to join a dynamic team in Sofia. This opportunity includes a fully paid relocation package, making it an excellent chance for those looking to advance their career in customer support while experiencing life in a vibrant city.

  

### Responsibilities

-   Provide professional and courteous customer support to Hungarian-speaking clients through various channels such as phone, email, and chat.
-   Address customer inquiries, issues, and requests in a timely and efficient manner.
-   Maintain accurate records of customer interactions and follow-up actions.
-   Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
-   Identify opportunities to enhance the customer experience and suggest improvements.
-   Stay updated on company products, services, and procedures to provide accurate information.
-   Adapt to the dynamic environment and contribute positively to the team culture.

## Requirements

-   Fluency in Hungarian and English, both written and spoken.
-   Previous experience in customer support or related roles is preferred.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving and multitasking abilities.
-   Willingness to relocate to Sofia with a fully paid relocation package.
-   Proficiency in CRM systems and standard office applications.
-   Positive attitude, adaptability, and a strong commitment to customer satisfaction.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**