# Bilingual Front Desk Receptionist - English/Armenian

**Company:** [Staffing for Doctors](https://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Medical Receptionists

[Apply for this job](https://jobs.workable.com/view/3501963c-085a-459a-b245-4cdf5a2d53a9)

## Description

We are seeking a **bilingual, detail-oriented Front Desk / Medical Admin Specialist** to support a high-volume **Family & Internal Medicine** practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation.

**Key Responsibilities:**

-   **Patient & Phone Management:** Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care.
-   **Appointment Scheduling:** Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system.
-   **Insurance & Authorizations:** Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery.
-   **Clinical Administrative Support:** Handle prescription refill requests following practice protocols and assist with daily administrative workflows.
-   **Data Management:** Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation.

## Requirements

**Language Proficiency:** Superior written and verbal communication skills in both **English and Armenian** (strictly required).

**Experience:** 1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity. _(Candidates with strong administrative experience in other medical specialties will also be considered.)_

**Core Competencies:** Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management.

**Technical Skills:** Proficiency in Microsoft Office Suite, specifically Excel.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.**