# Commercial Solar Project Coordinator

**Company:** [Treantly](null/companies/wFc87dH6um33yADnhxDXvR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Treantly VA

[Apply for this job](null/view/365a0c41-3e2c-4766-a55b-de4422fbb8c1)

## Description

-   Support the day-to-day operations and maintenance of commercial solar and energy assets.
-   Monitor existing solar systems using performance data, alerts, equipment history, and technical documentation.
-   Investigate and troubleshoot solar system issues remotely before determining whether field service is required.
-   Identify opportunities to resolve issues through remote resets, recommissioning, communication corrections, or manufacturer support.
-   Determine when technician dispatch is necessary due to safety concerns, equipment failure, production loss, or limited remote visibility.
-   Coordinate service activities with clients, vendors, technicians, manufacturers, and internal teams.
-   Communicate technical issues, urgency, business impact, and next steps clearly to non-technical stakeholders.
-   Help reduce unnecessary truck rolls while ensuring critical system issues are addressed promptly.
-   Maintain accurate records of service issues, troubleshooting steps, resolutions, and follow-up actions.
-   Support commercial solar projects and service coordination from issue identification through resolution.

## Requirements

-   At least 2 years of hands-on experience working across multiple solar or energy monitoring portals in an operations, service, asset-management, or performance-monitoring role.
-   Experience with multiple platforms such as SolarEdge, Enphase, Fronius, and SMA, plus fleet aggregators or energy platforms such as EnSights, AlsoEnergy, or Stem.
-   Direct experience supporting commercial assets and communicating with commercial asset owners, property management groups, or similar business stakeholders.
-   Experience coordinating large-scale projects at a project-management or project-coordination level.
-   Experience using a CRM or comparable structured work-management platform. Zoho is strongly preferred.
-   Highly proficient spoken and written English, with clear, easily understood communication for frequent calls with clients, vendors, technicians, and internal team members.
-   Strong communication skills, including the ability to explain potential technical issues, urgency, business impact, and next steps at a high level to non-technical stakeholders.
-   Demonstrated judgment in deciding whether an issue requires a field dispatch or can be addressed through a remote reset, recommissioning step, communications correction, or manufacturer support.
-   Hands-on experience ordering solar or electrical materials and managing manufacturer warranty and RMA processes, including documentation, replacement tracking, returns, and follow-up scheduling.
-   Strong availability during the agreed schedule, excellent attention to detail, reliable follow-through, and the ability to manage multiple active priorities.

## Benefits

What we Offer:

-   Opportunities for growth and advancement
-   HMO- Maxicare