# IT Support Engineer

**Company:** [Alumil MISR](http://jobs.workable.com/companies/3R5LQsxKNT4xAujkR3pVzi.md)
**Location:** Heliopolis, Egypt
**Workplace:** on site
**Employment type:** Full-time
**Department:** IT

[Apply for this job](http://jobs.workable.com/view/36c341e6-370b-4ffa-8cd8-d33b4feb828e)

## Description

-   Provide on-site and remote technical support to end users.
-   Troubleshoot hardware and software issues on desktops, laptops, and peripherals.
-   Install, configure, and maintain IT equipment (PCs, printers, network devices).
-   Support Microsoft environment including user accounts, email, and access management.
-   Handle network-related issues (LAN/WAN, Wi-Fi connectivity).

## Requirements

-   2-3 years of experience in IT support or a similar role.
-   Good understanding of networking concepts (CCNA level).
-   Basic experience with Microsoft 365 and Entra ID (user management, permissions).
-   Strong troubleshooting skills in Microsoft Windows environments.
-   Experience in hardware installation and troubleshooting.
-   Experience supporting ERP or business applications.
-   Understanding of backup systems and data protection.

## Benefits

Competitive salary

Healthy environment

Competitive salary

Healthy environment

-   Attractive Salaries
-   Social insurance
-   Medical Insurance
-   Other benefits upon the company polices