# Norwegian-Speaking Customer Agent for Food Delivery - Athens, Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/37030796-2f35-4810-982a-e51543ad2a47)

## Description

Mercier Consultancy is looking for a Norwegian-Speaking Customer Agent to join our team in Athens, Greece, supporting a leading food delivery service. This role includes paid relocation, providing a valuable opportunity to work abroad while utilizing your Norwegian language skills in a thriving industry.

As a Customer Agent, you will engage with Norwegian-speaking customers, addressing their questions and resolving issues to ensure excellent service delivery throughout the ordering and delivery process.

### Responsibilities

-   Handle customer inquiries via phone, email, and chat in Norwegian promptly and professionally
-   Resolve complaints and issues related to food delivery orders
-   Provide customers with accurate information about menus, delivery status, and promotions
-   Maintain detailed records of all customer interactions
-   Collaborate with internal teams to resolve more complex customer cases
-   Continuously strive to enhance the overall customer experience
-   Participate actively in training sessions to stay informed of policies and product updates

## Requirements

-   Fluent in Norwegian and English (both written and spoken). Please specify your nationality and native language in application documents.
-   Strong communication and customer service skills
-   Previous experience in customer support, preferably in the food delivery or related service sectors
-   Excellent problem-solving abilities and capability to work under pressure
-   Readiness to relocate to Athens, Greece with paid relocation support
-   Ability to work effectively in a multicultural, fast-paced environment
-   Positive, proactive attitude with willingness to learn and grow

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and Hotel )
-   Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   And More!