# QA - Software / Device Specialist (Middle Level)

**Company:** [OptiSigns Inc.](http://jobs.workable.com/companies/fzjDGybYCNgr1ztRMKPDQa.md)
**Location:** Ho Chi Minh City, Vietnam
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/378df5e7-cc08-4618-87c2-1dcdf5ee405e)

## Description

This position is onsite at our office in **Ho Chi Minh City, Vietnam.**

We are seeking a detail-oriented and analytical Quality Control Specialist to join our dynamic team. The ideal candidate will have a strong understanding of quality assurance methodologies, a keen eye for detail, and the ability to ensure that products meet the highest standards of performance, reliability, and compliance. You will collaborate closely with cross-functional teams, including developers, product managers, and designers, to maintain and enhance the quality of our software and processes.

**About Us**

At OptiSigns, we believe technology should be accessible and valuable to everyone, including non-technical users. Our mission is to create beautiful, user-friendly B2B SaaS applications that add real value to society. By helping businesses connect better with their customers and employees, we aim to drive revenue growth and enhance operational efficiency.

**Responsibilities**

-   Develop and implement quality control procedures to ensure compliance with industry standards and internal guidelines.
-   Conduct thorough functional, regression, and performance testing to identify defects and ensure overall product quality and reliability.
-   Analyze performance metrics and report findings to identify trends, assess quality, and recommend continuous improvements.
-   Troubleshoot and resolve quality issues, working closely with stakeholders to implement corrective actions.
-   Work closely with development and product teams to define quality goals and apply best practices.
-   Monitor and optimize workflows, ensuring efficiency and compliance with established protocols.
-   Stay updated with industry trends and apply new practices to strengthen quality control processes.

## Requirements

-   3+ years of professional experience in quality control, software testing, or a related field.
-   Bachelor’s degree in Computer Science, Engineering, Quality Assurance, or a relevant discipline.
-   Strong understanding of quality assurance methodologies, testing strategies, and industry best practices.
-   Proficiency in analyzing and troubleshooting software issues, ensuring system reliability and efficiency.
-   AI-first mindset - applying AI technologies to elevate testing precision and operational efficiency.
-   Familiarity with database management, particularly MongoDB, and experience handling data integrity checks.
-   Strong problem-solving and analytical skills, with the ability to identify defects and implement corrective actions.
-   Excellent communication and collaboration skills, ensuring seamless coordination between development, product, and QA teams.
-   Adaptability and a continuous learning mindset, with the ability to quickly grasp new tools, technologies, and testing environments.
-   Experience with automation testing tools or frameworks (e.g., Playwright, Cypress, Selenium) is a plus.

## Benefits

-   Opportunities for overseas travel and training at our U.S. office in Houston, TX.
-   13th-month salary bonus.
-   Comprehensive healthcare insurance. 
-   MacBook / Windows laptop, external monitor, and all necessary equipment.
-   Yearly team outings, company trips, and internal clubs.
-   Structured onboarding, continuous training, and clear career-growth paths. 
-   English-language training programs. 
-   Free drinks, snacks, and parking.

**Our VN Office address:** DC Tower, 111D Ly Chinh Thang, Xuan Hoa Ward, Ho Chi Minh City.