# Customer Success Intern

**Company:** [Talent-360.me](http://jobs.workable.com/companies/4ip6FvKjJUwybEPsrTnCar.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site

[Apply for this job](http://jobs.workable.com/view/37b9e4a3-96bf-4d62-af93-ff862c4ea242)

## Description

-   Support clients throughout their journey with Mohasby services.
-   Respond to customer inquiries and ensure timely resolution of issues.
-   Follow up with clients to ensure satisfaction and service quality.
-   Coordinate between clients and internal accounting/operations teams.
-   Help onboard new clients and guide them through our processes.
-   Maintain and update customer records in the CRM system.
-   Identify customer needs and suggest improvements to enhance experience.
-   Assist in preparing reports on customer feedback and satisfaction.
-   Support the team in improving retention and engagement strategies.

## Requirements

-   Bachelor degree in Accounting, or related fields, fresh graduates are welcome to apply.
-   Strong communication and problem-solving skills.
-   A customer-first mindset and positive attitude.
-   Ability to multitask and stay organized.
-   Good command of Arabic and English is preferred.
-   Basic understanding of accounting or SaaS services.

## Benefits

-   Training and mentorship from experienced professionals.
-   Opportunity to develop your business and communication skills.
-   Potential for future career growth within the company.
-   A collaborative and supportive work environment.