# Document Controller

**Company:** [Arctic Arrow Group](http://jobs.workable.com/companies/vrw4QjcxKri4vCLQSuBRhR.md)
**Location:** Abbotsford, Canada
**Workplace:** on site
**Employment type:** Full-time
**Department:** General Administration

[Apply for this job](http://jobs.workable.com/view/39452cc5-dc71-4156-b957-be005b5d467e)

## Description

**COMPANY OVERVIEW**

Arctic Arrow is a Canadian owned and operated company specializing in powerline [transmission](http://www.arcticarrowgroup.com/services/transmission/), [distribution](http://www.arcticarrowgroup.com/services/distribution/), and [underground cable](http://www.arcticarrowgroup.com/services/underground/) work. We offer exemplary construction and [maintenance services](http://www.arcticarrowgroup.com/services/maintenance/) in the power utility sector across Canada.

As we continue to grow, Arctic Arrow is offering this exciting opportunity for a Document Controller to work out of our Head Office in Abbottsford.

## Requirements

**Document Control Processes and Procedures**

-   Support the development, standardization, and operational execution of document control (DC) processes and procedures
-   Provide training and support to stakeholders on document control processes and procedures

**Document Controls Operations**

-   Ensure that all project documentation submitted to the company document control system by project team members is correctly coded and filed in a timely manner
-   Ensure quality of information contained in the company document control system
-   Ensure documents are correctly and completely coded with the appropriate metadata
-   Ensure documents presented in M-Files are the most current version
-   Prevent document duplication
-   Identify and report deficiencies and/or problems with the company document management system
-   Assist team members with locating documents, answering document control related questions, and resolving service issues in a timely and professional manner
-   Manage formal communications transmittals with external stakeholders
-   Provide front-line system user support and training
-   Identify and communicate any issues impacting the delivery of a successful Document Controls program
-   Maintain professional, industry, and organizational knowledge to serve as subject matter expert and act as point of contact for all DC services
-   Stay current with changing technologies and external business practices, and evaluate their possible use at Arctic Arrow
-   File estimates and related correspondence in M-Files
-   Receive and manage Purchase Orders in M-Files, including:

1.  _Saving incoming emails and supporting documents as an Incoming Transmittal_
2.  _Attaching and routing the supporting estimate or COR (change order request) to the appropriate reviewer for sign-off_
3.  _Filing the signed/accepted Purchase Orders and returning them to client as an Outgoing Transmittal_

**Document Control Certificate of Insurance**

-   Work with Insurance Brokers to obtain any necessary Insurance Certificates
-   Aid in annual renewal process
-   Upload and maintain compliance information on various sites (Avetta, ComplyWorks, ISNetworld, etc)

**Other Administrative Duties**

-   Aid other departments in administrative projects as necessary

**Education and Experience:**

-   Minimum 3 years document control experience supporting construction projects
-   Experience maintaining a digital document management system
-   College or University Diploma/Degree, preferably in Administration, Information Management, or Records Management, is preferred
-   Specific experience with Engineering and Construction document management is an asset
-   Highly proficient with the Microsoft Suite of Office applications and Adobe PDF

**Skills / Other Requirements**

-   Attention to detail, with the ability to focus and concentrate for long durations
-   Excellent communication skills, both written and spoken English
-   Excellent interpersonal and team participation skills
-   Solutions-oriented, independent problem solver
-   Ability to work independently and as part of a team
-   Committed to the goals and objectives of the team and organization as a whole
-   Sound work ethic, with the ability to multitask and meet tight deadlines without losing sight of priorities

## Benefits

Compensation will be determined by credentials and experience. A strong benefits package is included, with additional incentives available depending on role requirements.

_Please note that due to the volume of applications received, only candidates selected for further consideration will be contacted. We sincerely appreciate your interest in joining the Arctic Arrow team._